Schlotzsky's
11010 Culebra Road, San Antonio, Texas 78253
About the Business
Located at 11010 Culebra Road in San Antonio, Texas, Schlotzsky's is a popular restaurant offering a diverse menu beyond their famous Original sandwich. From sandwiches to pizzas, flatbreads, and salads, there is something for everyone to enjoy. Whether you're in the mood for a quick bite or a family meal, Schlotzsky's has you covered. Additionally, with convenient delivery options available through their partners, you can enjoy their delicious food from the comfort of your own home. If you're planning an event or gathering, Schlotzsky's catering services ensure your order is handled with care, making you the hero of the party. Come visit Schlotzsky's Culebra for a delicious and satisfying dining experience.
Photos
Contacts
11010 Culebra Rd, San Antonio, TX 78253, United States
Opening hours
Monday:
10:00 - 21:00
Tuesday:
10:00 - 21:00
Wednesday:
10:00 - 21:00
Thursday:
10:00 - 21:00
Friday:
10:00 - 21:00
Saturday:
10:00 - 21:00
Sunday:
10:00 - 21:00
Reviews
"Every time I come here the staff is SO extremely nice and kind. I truly appreciate good customer service. These employees deserve recognition for their work especially in this day and age. They actually act as if they love their job and customers. There is a female who works the window every time I come and she is so nice all of the time. My order is always correct. I frequent this location a lot and have never been let down. Way to go Schlotzsky’s for not risking customer service!"
"Staff is amazing! Food is always fresh and instant! The vibe is comforting, warm, and inviting. I love the inside, the seating is nicely spaced, the atmosphere is aesthetically pleasing! 10/10 recommend! Shoutout to Maegan and Jay for the great customer service!! I had the pick two : turkey club sandwich and the southwest chicken salad with a Cinnabon ☺️✨"
"VERY BAD EXPERIENCE! We came here for the first time on August 4th. We chose to dine in. There were only two customers in the Pick Up line and we went to the completely unattended Dine In order line. We waited several minutes until someone realized we were there. The entire restaurant was fairly dark, which shows they probably didn't want any dine in customers. To be sure, I asked the girl that finally came there if we could dine in and she said yes. We placed our order and then the wait and insanity began. We attempted to get drinks but there was no ice. We tried to get Dr Pepper and there was absolutely nothing but the clear carbonation. See the video. We tried Coke, but it was completely flat. We then went to the well lit Pick Up line and asked about the Dr Pepper. They said they did not have any. We all got Coke instead but when we tried it, there was no flavor whatsoever and it was nearly flat. Because it was Wednesday, it was BOGO for pizzas. When we asked about getting a second one, we were told that we could not have one because we didn't ask for it when we placed the order. I told the girl that we didn't see the BOGO when we ordered and asked if we could still get one. She repeatedly said no, but then said she would have to ask her manager. Several minutes later she came back and said ok, we could have it. There were several tables that were very dirty. Covered with food for who knows how long. We had to ask to have some tables cleaned so we could have some place to sit. Several many many minutes later our food was placed on their counter, but we did not know it was ours. They never called our name or receipt number or anything. I finally walked up there and she said yes that it was ours. We took the food back to the table and started to eat. GROSS! All the different foods did not taste good. It was about 8:45pm and someone came up to us and said they close at 9:00pm and not that we need to hurry up, but she wanted us to be aware of closing time. Thus did not make sense because their closing time is listed at 10:00pm. A few minutes later a couple walked in to get some food and they were told to leave. I guess this location does not care about customers. The only way we will ever return to this disgusting poor customer service location is if it is under new management. Perhaps the franchise owner should take control and get this place a good location or just sell it to someone that cares."
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