R&R Limousine and Bus

"Had an awesome time!!! Bus was one of a kinda and driver was da best!!! Also, I have been on other party buses but this one was amazing!! Even had a restroom which others lack! If you want a fun night to remember hit up R&R and they will take care of ya!! They have definitely earned my business and will b contacting them for future trips. Highly recommend!!! Shout out to our driver Melissa again!!!! Thanks!!"

"Hired 2 mini buses for wedding party transportation in and out of Austin. Service was impeccable. No problems or issues at all. Drivers were courteous and knew just where to go. They were a little less expensive than other companies in Austin but were the most responsive company I contacted. They kept me informed throughout the day as well. Would not hesitate to use them again."

"We hired R&R to take a group of 16 passengers that had multiple stops around Austin over the course of three days. The service was great and the pricing was fair and competitive. The driver, Ernestine, was really great – always very punctual, kind and communicative. We never had to worry about when she would arrive/pick us up – she was already ready to go! Daniel from R&R was amazing. He promptly replied to all the messages I sent him and he made the process just very easy! We definitely will use R&R for our next trip to Austin and I highly recommend them for any transport needs they have in the region!"

"Over Labor Day weekend, I got a group of 20 to go float the San Marcos River at Texas State Tubes and used R&R Limousine and Bus to get us there and back safely. We got a 31-person executive mini bus and was more than impressed with the experience! First off, the driver was there 45 minutes early which was a sign of great things to come. It had more than enough room for us to spread out and store extra coolers in the back. The sound system was off the charts and got everyone in the mood for a fun float. The float ended up taking a bit longer than expected due to some people in our group stopping along the way which took us over the time limit that we had been allotted. I expected an angry driver, but I got the exact opposite. She was very patient and didn't complain once about having to wait longer. She extended our trip and got us home in good spirits. I'd recommend R&R to anyone looking to get around Austin and the hill country! The process was easy, fun, and memorable."

"Man, I wish I had read the yelp and google reviews before booking this company to shuttle our guests to my daughter's wedding! We scheduled 3 shuttles to take guests from a hotel in Austin to the wedding venue in Dripping Springs. I provided an extremely detailed schedule of when each shuttle was to leave so that all 3 shuttles didn't arrive at the same time and to prevent the ushers from having to seat nearly 100 people at once. Well, we didn't need to worry about that! The last shuttle was an hour late causing us to delay the wedding 30 minutes. I tried several times to reach dispatch but no one ever answered the phone. When I spoke to R&R the following Monday, I was told some story that lead me to believe that another wedding had hijacked our shuttles and were taking people to another venue on the same property we were on. I never did get a straight answer out of them but I would highly recommend anyone scheduling shuttles with any company to give strict instructions that no shuttle guest is allowed to override the provided schedule without the company calling you to confirm first! Within 30 minutes of speaking to someone at R&R, my credit card was charged for the remaining balance due and to my surprise I was charged significantly more than the quote I was given. There were additional service charges, gas charges and a 15% gratuity automatically added which I knew nothing about. Not one quote, or email between R&R and myself over the past 4 months indicated there would be additional charges. I was going to let things go after the timing fiasco since the wedding was beautiful but when I saw the additional charges, I started reading about how everyone else had similar stories so I had to warn people that you really don't want to use this company when it comes to a large event. The single rider reviews to the airport seem to be good, but when it comes to coordinating larger events they fall short! R&R came highly recommended by our wedding venue and I have let them know they need to see the reviews and recommending this company in the future is only going to hurt their reputation"