Autocrafters Inc
2501 Kiphen Road, Round Rock, Texas, United States
About the Autocrafters Inc
Autocrafters Inc, located at 2501 Kiphen Road in Round Rock, Texas, is a trusted car repair institution that strives to exceed your expectations. With a team of Paint-less Dent Repair Specialists ready to tackle any hail damage, dings, or mild dents, and body technicians with over 70 years of combined experience, you can trust that your vehicle is in good hands. Our technicians are passionate about their craft and are dedicated to ensuring that your car looks as good as new after repairs.
Whether you're in need of a free estimate or a repair service, we guarantee that you will be completely satisfied with our work. We offer lifetime warranties for collision and paint repairs, giving you peace of mind for as long as you own your vehicle. Our shop only uses parts from reputable brands to ensure that your vehicle is always ready to hit the road.
At Autocrafters Inc, we are committed to providing a stress-free experience for both new and returning customers. We have strong relationships with insurance companies, many of which will refer you directly to us for repairs. From filing your claim to getting your car back on the road, we will be there to assist you every step of the way. Trust Autocrafters Inc for all your car repair needs.
2501 Kiphen Road, Round Rock, TX 78665, United States
Opening hours of Autocrafters Inc
Monday:
08:00 - 17:30
Tuesday:
08:00 - 17:30
Wednesday:
08:00 - 17:30
Thursday:
08:00 - 17:30
Friday:
08:00 - 17:30
Saturday:
Closed
Sunday:
Closed
Reviews of Autocrafters Inc
"We had a shaky start and some issues after giving a 1 star review. I do not normally change my reviews especially after the response he gave to my first review . After meeting and talking with Tracy I do feel Tracy is a great person and went above and beyond to help with the issue I had. I do feel if some of the negative people reviews he has would talk to Tracy in person he would step up and do anything to make it right. Tracy please in the future just when you see a negative or bad review just leave in the comments this comment Hello this is Tracy I would like to help you with your issue please call me at ( your phone number here) Thank you I think thats all your customers need is a friendly place to do business with. Tracy I like the talk we had in person you are a great owner of auto crafters. Thank you for the help you have given me and are continuing to give me. Thank you so much!"
"Unprofessionalism, Rude Attitude, and lack of accountability from I hope the owner reads this. I had a really bad experience here. Autocrafters initially promised that my car would be ready in 2-3 weeks, aligning with my rental policy date, so I chose them. However, even after returning the rental car, it's been over 3 weeks, and they were keep making excuses over the phone every day – saying the mold is wrong, the window needs reordering, or the part is incorrect, claiming it will be done tomorrow. They have not returned my car, forcing me to rely on Uber or friend's ride due to their mistake. When I ask for compensation, they insist it's not their fault and claim it's unavoidable. Manager Tracy was unhelpful and even got angry, saying that we're all in the same boat. It made me extremely upset, and tears welled up, but I endured it because I needed my car back. After waiting for 6-7 weeks, I finally got my car back, but it had so many scratches. My car is a brand new 2023 model. Before leaving my car, I confirmed through photos that there were no scratches. When I asked Manager Tracy if there were photos taken when my car arrived, he was claiming the image quality was poor. When I asked him to show me detailed photos from his phone, he loudly exclaimed, 'My phone? No!' displaying an attitude of ignoring the customer, questioning how he would handle scrutinizing each scratch. This dismissive behavior added to the overall negative experience and showcased unprofessionalism. Ignoring my questions, he walked away while I was talking. Is this racial discrimination, or is it just rudeness? I was angry but endured it to get my car fixed. Counter staff, Sam, took over and resolved the issue. Comparing photos, she confirmed the scratches were caused by the shop. Although she helped remove the scratches, they didn't clean the glue marks. I reluctantly accepted this, even though I was upset. While mistakes can happen, the staff's attitude and handling made me feel very unpleasant. I will not be returning to here, and I strongly advise others to consider alternative options for their automotive needs. A business that fails to acknowledge and rectify its mistakes does not deserve the trust of its customers."
"Tjis is a great shop! The people there really took good care of my car and got me back on the road quickly. The hail damage is completely gone now! Thank you!"
"Ladies and gentlemen, this repair shop is the best I’ve been. I needed some work done on my Camaro and they worked with my schedule, which is very crazy at times. We spoke of looking at it would take the previous day, and I showed up to have them take care of it right then and there. I’ve been to many shops to speak to them about doing some work on my vehicle. I never got the respect for my car like I received here. Thanks to Autocrafters, I am able to clean her up for a showing in Dallas on Saturday. I will be back for the after market body kit swap. Thanks again gentlemen"
"Got my car fixed here after the collision. They are very responsive. And Buddy is so kind and helpful. He even helped me fix some issue with my car one month after the collision repair without taking any money. That's the quality of service you get here. Look nowhere else! Autocrafters is the best!!"
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