Manor Kids Dentist

"Today I had the worst experience ever here. I had my babies first appointment for his teeth, he’s 6 months old and I was told to wait in a room while the other room will be disoccupied. Waited there for an hour. In the meanwhile I would hear other kids be attended. I was very disappointed and ended up just walking out. I cried of frustration, my baby wasn’t going to take long just to check his gums and a simple clean. The worst experience and will not be going back."

"great office!! it was my kiddos first time in the X-ray chair and in the “big girl” seat .. she’s 4 and she was scared one of the assistants saw that and explained to her what was going to happen & let her feel the brush so she knew what to expect! great job , she warmed up really fast! I cannot thank this office another for treating a 4 year old w/ so much respect!! that’s all she was talking about on our way home!"

"I will not be going back. We were early, an established patient, had done the paperwork in advance and waited for two hours to be seen. (The short version) The full version: I have used this dentist office for my son for a couple years prior to Covid. They had always been very nice. I have no idea what has happened. We had moved and the dentist office is now an hour and a half drive for us. I hadn't found a new dentist in our area yet, so I decided to take him back where we had been many times before. We hadn't been in a while so I needed to fill out paperwork. The person I spoke to that set up the appointment was very nice and emailed me all the paperwork so I could fill it out in advance. I filled everything out and entered in all my insurance information 9 days before our scheduled appointment. We arrived 30 minutes early for the appointment. When we walked in I was asked to sit and wait. They called me up to check in about 10 minutes later. I was asked if I had filled out the paperwork and I said yes, they took my insurance and asked me to wait again. We sat and waited 30 minutes. Then I was told they were having trouble with my insurance. This is the same insurance I've had everytime we have been there before. We waited another 30 minutes. Mean while we are watching other people come in and go back. We are well past our scheduled appointment time at this point. Finally they called me up, and tell me I will have to pay for the appointment out of pocket. I knew this wasn't right but we had waited so long, and I really wanted for him to have his teeth checked, so I just paid it so we could go back. Then we waited another 20 minutes before we were called back. We finally get called back. While they were doing my sons x-ray the girl from the front desk comes back telling me that insurance does cover my son's appointment and they are issuing a refund. Everything feels like forever and I just want to get out of there. We finally see the dentist and they clean his teeth. This takes like 10 minutes and I just want to leave. My son has a cavity and they bring me something to sign. I think we are finally done, so we are going out the door and the lady at the desk says, "mam can you take a seat and wait." They wanted me to wait and fill out something for his next appointment to take care of the filling. The other lady behind the desk saw that I was about to loose it and quickly said, " we will email it to you." I walked out the door, and I will not go back."

"Enjoy this place. The only thing I dread is the astronomical amount of paperwork to fill out every time (28 pages to be exact). I do it virtually but I'm tired of filling out a baby questionnaire for my 14 year old and a new patient form. It literally takes me 20 additional minutes. I just wish they could update their systems to make check in process simpler for regular patients."

"I absolutely love Manor Kids Dentist! I have taken my now 3yrd old daughter three times and we both love it. The staff is always friendly, professional and understanding. Dr. Liz does an amazing job and is very knowledgeable. As a parent, they make the process of making appointments and filling out forms very simple. The office is always clean and very inviting. For my daughter, I love how gentle and loving they are with her. They really know how to work with kids to make their dentist visit an enjoyable experience She especially loves going because they have a TV on the ceiling that she gets to watch while getting her teeth cleaned. I highly recommend Manor Kids Dentist to all!"