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Leif Johnson Ford Service Department
501 East Koenig Lane, Austin, Texas, United States
About the Leif Johnson Ford Service Department
Leif Johnson Ford Service Department is a trusted car repair and maintenance facility located at 501 East Koenig Lane in Austin, Texas. Our team of experienced technicians is dedicated to providing top-notch service for all Ford vehicles. Whether you need routine maintenance, repairs, or parts, we have you covered. Visit us today for all your automotive needs and experience the exceptional customer service that sets us apart from the rest.
501 E Koenig Ln, Austin, TX 78751, United States
Opening hours of Leif Johnson Ford Service Department
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
07:00 - 17:00
Sunday:
Closed
Reviews of Leif Johnson Ford Service Department
"Got an oil change & recent fix for a warranty issue. Oil change was quick and reasonably priced, and warranty fix went quickly without hiccups or upsells. Three different service advisors (Jason, Ellen, and Brandon) all did a great job and seem to be honest and helpful."
"Had the car in for ten days mentioning squeaky brakes and loud ticking noises when turned off. Got the car back after ten days, no diagnosis mentioned, no repairs mentioned - and the brakes are still squeaky and the car still makes weird ticking noises when turned off … Will have to find another shop that actually takes their services seriously. At least they didn’t charge us for replacing a light bulb"
"I brought a Ford bronco in for a new wheel and tire. In fairness these guys dealt with an insurance company or I would’ve given them one star. The insurance company was perfectly reasonable, but after significant back-and-forth, they still couldn’t figure out how to get what I needed. I finally started speaking with a manager and that experience was equally as poor. At this point I’m still left without what I need and they just stopped calling me back."
"Overall positive experience. Brandon did a nice job of communicating and making me feel like a priority. Their hours (early AM and later PM) make things easy too. Edit: Had a couple follow-ups after my recent visit. Brandon went well out of his way to make sure I was 100% satisfied. Would recommend for all your service needs."
"Ellen Bone was my service advisor and she and the whole service team went above and beyond. I I was having what I thought were transmission problems. My car would stall out and make a horrible noise upon trying to accelerate. The service team at Leif Johnson Ford could not diagnose any transmission issues at that time, but continued to try to diagnose why my car was doing this they never gave up and just told me that they couldn’t figure it out like other dealerships have done they finally figured out that upon a me, having my car serviced at the dealership that I purchased it at which was Hutto covert Ford that that particular dealership had sliced my air intake hose when replacing the air filter. And that they strongly believed that was what was causing my car to stall out upon acceleration and make the grounding metal sound. Leif Johnson Ford Austin will now be my forever dealership. They were so kind and so meticulous and trying to find out what was wrong with my car and listening to me about the issues I was having with it. They even sent an Uber all the way to my house about 60 miles from their dealership to pick me up when they had completed the work on my vehicle and absolutely no charge"
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