Castle Dental & Orthodontics

"This branch has a very good Doctor and Monika who take X-rays and support doctor is really helping patients she will answer any question with great detail patiently! Monika really adds value to this branch!!"

"Front desk staff, dental assistants and others were polite, knowledgeable and respectful. Dentist was affable, recognized me and asked me about my health. It had been about a year since I had been to see my dentist. All good things to say about the place , people and professionalism."

"I have been going here for 3 years and I love the doctor. He has a steady hand and is very patient and understanding. I am not a person who likes the dentist, but every time I come here… I love the experience."

"I recently had a dental appointment at Castle Dental that has left me deeply disappointed and uncomfortable with the level of service provided. I felt compelled to share my experience to shed light on the inappropriate treatment I received during my visit. Upon arriving for my appointment, I was informed that I needed additional imaging, despite having undergone a set of images just this March. To my surprise, the dental hygienist Bing, Thanh-hoa , who typically attends to my cleanings, insisted that these images were only taken last September. This assertion directly contradicted my recollection, and I affirmed that we had indeed conducted imaging in March. Regrettably, instead of acknowledging my concerns and attempting to find a resolution, the hygienist chose to dismiss my account and label me as dishonest. This kind of behavior is unacceptable, especially in a profession that relies on building trust and providing personal care. It is disheartening to find oneself in a situation where support is lacking, and one's credibility is called into question. This experience has left me feeling uneasy about returning to Castle Dental in the future. Furthermore, it is important to note that while my individual status as a customer may not significantly affect Castle Dental, it does matter to those who seek respectful and dignified treatment when availing themselves of a public service. I implore anyone considering Castle Dental's services to read this review attentively. Pay close attention to the details, so as to avoid being subjected to unwarranted accusations of dishonesty. Every customer deserves to be treated with courtesy and honesty, and it is my hope that this message will encourage Castle Dental to reflect on their practices and ensure a more considerate approach in the future."

"Not a great experience. Very nice workers, but the wait time was way too much in my opinion. No one seemed to care about how long patients were waiting either. Not sure if 1.5 hours at the dentist for a new patient exam is normal, but it definitely seemed too long to me."