Brake Check 3700 North Lamar Boulevard, Austin, TX 78705

"Bait and switch. The online quote is very low. They then told me that I needed the rotors serviced which more than doubled the quote. They supported their rotor recommendation by telling me that I had that vehicle serviced by them years prior. I was at work when they called and very confused. It turns out they were referencing a different car that I sold years ago. I called them later in the day to share my confusion and frustration and they were unwilling to take responsibility for the mix up. I would not have had the rotors serviced on this vehicle if they had not misled me."

"Brake Check was able to take me as a walk-in. Very nice, the process was quick and super affordable. I desperately needed an alignment and they were able to get me in, get it done and my car sounds so much better now. Thank you Brake Check!"

"Exceptional service. They found a mistake made by the last company that worked on my brakes and now they’re working perfectly! They even waited with me after the shop was closed until my partner was able to pick me up so I didn’t have to wait outside alone in the dark/call an Uber. Very respectful, super friendly, highly recommend."

"Today I came in for an oil change. Customer service was great and I was in and out swiftly. One thing though— I asked for the printed receipt and at the bottom it says “Urgent or Highly Recommended Items Declined by Customer” with Fuel Injector Cleaner and Rain-X Washer Fluid Add under it. Those were never offered to me, so how could they have been declined? Also, when I have come to brake check for an oil change, they usually show me my engine air filter and offer to change it for a cost of course. This time, I’m unsure if the person doing it didn’t think it was that bad, but they didn’t bring it up or offer the service if replacing it. A couple of things with the actual vehicle service that could have been communicated if they felt it was needed."

"My car is my prized possession. All of the guys that I’ve spoken to here are courteous, professional, honest, and informative. The service is absolutely five star worthy… I could go anywhere to have my oil changed, but i can trust that these guys will treat my car like it’s their own. They take pride in what they do and they deserve every bit of the praise that people are leaving here. Keep up the good work guys. thanks again!"