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Southpark Meadows Dental Group and Orthodontics
401 West Slaughter Lane, Austin, Texas, United States
About the Southpark Meadows Dental Group and Orthodontics
Southpark Meadows Dental Group and Orthodontics is a premier dental institution located in Austin, Texas. Our team of experienced dentists and orthodontists are dedicated to providing high-quality dental care to patients of all ages. From routine cleanings and fillings to orthodontic treatments and cosmetic procedures, we offer a wide range of services to meet all of your dental needs. Conveniently located at 401 West Slaughter Lane, our state-of-the-art facility is equipped with the latest technology to ensure the best possible care for our patients. Whether you are in need of a general check-up or a more complex procedure, you can trust Southpark Meadows Dental Group and Orthodontics to provide compassionate and comprehensive care for you and your family.
Photos of Southpark Meadows Dental Group and Orthodontics
401 W Slaughter Ln #200, Austin, TX 78748, United States
Opening hours of Southpark Meadows Dental Group and Orthodontics
Monday:
07:00 - 15:00
Tuesday:
07:00 - 15:00
Wednesday:
09:00 - 18:00
Thursday:
07:00 - 15:00
Friday:
07:00 - 15:00
Saturday:
Day off
Sunday:
Day off
Reviews of Southpark Meadows Dental Group and Orthodontics
"Dr. Peterson was absolutely amazing! She was strait forward, and really helped me in my situation out. I was in SOOOO much pain, and she was able to get to the root of the problem and didn't mess around or give me the run around. She had me taken care of and even called to follow up with how I was doing. The office staff was wonderful and were able to answer all of my questions. Thank you to everyone!"
"This has been a frustrating experience with this office. I went in mid January for an exam/cleaning. Waited 30 min after x-rays for a dentist to see me. Go through the process, fine. Dentist was friendly but there was no time to do the cleaning. Had I not been sitting idle for 30 minutes, I could have had the cleaning knocked out in the same visit! I get a 3 hr appointment scheduled for 1/30, that's fine but then I get a call a few days after making the appointment that there was a conflict with the provider. Fine, it happens but it has been a nightmare to actually get something scheduled! I called back right away on 1/22 Mon when I got the call. Never got a call back even though the rep said they would forward my call to the office. Did not get an offer to schedule anything at all (even though they confirmed all of the services I needed). Called again 1/26 Fri. Got the same rep on the phone. Once more, my message would be forwarded to the office. No offer to schedule any of my services. Called again today 1/29 Mon got the same rep for the 3rd time. She said she could schedule everything but my cleaning but the whole point was to try to get everything done in one go to avoid taking time off work. Why am I being told on my 3rd call she could schedule all but one part of the appointment? Why is the simplest part of scheduling (the cleaning, which I can do in the patient portal) something the rep on the phone cannot? Why did I have to jump through hoops just to get this information from the person I talked through the whole time? The advice I got on the phone was to go in person to make the appointment which is absolutely ridiculous. I want to give these guys a chance but this is absolutely ridiculous. Two stars only because the x-ray tech and the dentist were very nice on my first visit so the staff can be nice...once you get yourself scheduled."
"Dr. Tyler M. and his staff were extremely helpful, and caring. Dr.Tyler had a great personality, listening skills were outstanding, as well as the staff. They were very attentive to my needs. I'm so happy and pleased with my results. They also took care of my insurance needs. Thank you all for your dedication, exceptional, and quality care!"
"My initial experience with this Austin dental office was disappointing. The scheduling of my cleaning was rescheduled four times, causing inconvenience, especially since it's now year-end and I have Christmas travel plans. The first attempt was supposed to coincide with my check-up, but there was no hygienist available that day. The second rescheduling was for December 13 at 2:30, only to be moved to 12:30 on the same day. Despite adjusting my schedule multiple times, the fourth rescheduling occurred the night before, moving my appointment to 10 am on the same day. Considering I have a job, this posed a significant challenge. Upon reaching out to the customer service line (which operates when the office is closed and is outsourced), I was assured a callback that I'm yet to receive. This lack of follow-through has eroded my trust in their services. If anyone knows of a reliable South Austin dental practice, I'd appreciate your recommendations, as I'm now hesitant about continuing with this particular office. Regrettably, my wife also had a negative cleaning experience. All things considered, I would advise looking into alternative dental offices for a more satisfactory experience. My wife had a bad cleaning experience to boot. Honestly, pick a different office."
"I wish that I could give a zero star review because this was the worst dental experience I've ever had in my life. Just like other reviews stated, the staff has no value for your personal time. I got there 5 minutes before my appointment time and waited 1whole hour in the lobby. Just to be put into a chair and told by the dentist that I needed $2,000 out of pocket worth of work done on my teeth without fully explaining to me what was going on. I then tried to clarify but any questions I had was answered with the most condescending responses I've ever gotten from Dr. Aamir. If I'm going to spend that much money at once then I want time to digest what is being told to me and think about it for some time and then decide. Instead I was pressured to make a decision on the spot and when I pushed back I was given the rudest treatment. Someone needs to teach this dentist some bedside manners and customer service. The hygienist and the rest of the front staff were very friendly. But if the person actually working on your teeth acts like this then I don't want to be anywhere near that place. Which is why I simply got up out of the chair and left after telling the dentist how rude and condescending she was being."
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