Aspen Dental - Cedar Park, TX

"I never in my life had a dental issue but when I did..the staff got me in right away . They were ALL kind..professional and cheerful. From the reception desk to Carley who took my x-rays to Sue the hygienist. Dr Mobley was so Inormative and caring and thourough. I was never wondering what was going on and when it came time for my treatment plan It was explained very clearly. The office manager Kiara was so helpful in explaining my options and laying out payment/insurance options in a way that I understood so that I could make a plan of action that I could live with right away. 100 percent recommend!!"

"I will never visit Aspen Dental again! They promised a lot with their 7 year warranty. But it doesn’t cover anything, unless it’s broken. I’ve had my dentures just 8 months, and was at ease because of the warranty Aspen Dental offered to us. So now it 8 months my dentures do not fit properly. They actually fly out of my month if I sneeze (twice). I visited Aspen Dental today about an adjustment to my dentures. So after a 15 minute visit today (12/27/23) they told me I needed a hard alignment to denture and it would be a $490.00 fee. As said earlier, they don’t cover anything. My husband also got partial denture also. He had to have them replace it three times and it was never right. He got fed up about it and just gave up. He now has a partial he only uses for a picture. I will never again trust Aspen Dental for my dental needs, same feeling from my husband. I can fly to Argentina, stay in hotels, get top notch dentures, and it would be cheaper than Aspen! We have spent $5,000.00 dollars and nothing to show for it. This place a complete ripoff."

"I had a great experience at Aspen Dental. They spent good time explaining different options and also discussed cost effective solution. I felt they were really interested in what I want and didn’t try to push only services they provide. I truly had a great experience."

"I recently had an unfortunate experience with Aspen Dental, and I feel compelled to share my feedback. It's important for potential patients to be aware of their experiences and make informed decisions when choosing a dental provider. Run, don't walk. First and foremost, I cannot recommend Aspen Dental due to their lack of transparent billing. As a patient, I believe it is crucial to have a clear understanding of the costs associated with dental treatments. Unfortunately, Aspen Dental fell short in this regard. The billing process was confusing and left me feeling unsure about the final costs of my treatment. I believe transparency is vital in any healthcare service, and it was sorely lacking here. Moreover, the front staff at Aspen Dental were less than welcoming. They often came across as snappy and condescending. This can create a hostile and uncomfortable atmosphere for patients who are already anxious about visiting the dentist. A warm and respectful front desk staff is essential for any healthcare facility, and Aspen Dental failed to meet this standard. Another significant issue I encountered was the difficulty in scheduling an appointment. It felt like a constant struggle to secure a time slot that worked for me. A dental practice should be accommodating and considerate of its patients' schedules. Unfortunately, my experience with Aspen Dental in this regard was frustrating and disappointing. To make matters worse, I found the entire team to be dismissive and unprofessional. My concerns and questions were often brushed aside, and it seemed like they were more interested in rushing through appointments than in providing quality care. This dismissive attitude only added to my frustration and discomfort during my visits. In summary, my experience with Aspen Dental left much to be desired. I strongly advise potential patients to carefully consider their options before choosing this dental provider. Transparent billing, a courteous and welcoming front desk staff, easy appointment scheduling, and professional, attentive care are all essential elements of a positive dental experience, and Aspen Dental fell short in each of these areas during my time with them."

"Everyone was very friendly and provided a comfortable environment. My husband and I were able to make appointments within a day and they worked with our insurance ahead of services. The Hygienist, Su-jin, was great and Dr. Autumn Castillo provided evaluation and practical approach care (no upselling like some dentists)."