![Guide.in.ua Guide.in.ua](https://guide.in.ua/assets/images/guide300.webp)
Castle Dental & Orthodontics
8501 South Sam Houston Parkway East, Houston, Texas 77075
About the Castle Dental & Orthodontics
Castle Dental & Orthodontics is a premier dental institution located in Houston, Texas. Our skilled team of dentists and orthodontists provide top-notch dental care in a comfortable and welcoming environment. From routine cleanings to advanced orthodontic treatments, we offer a wide range of services to meet all of your dental needs. Visit us at 8501 South Sam Houston Parkway East to experience the difference that quality care can make for your oral health.
Photos of Castle Dental & Orthodontics
8501 S Sam Houston Pkwy E Space D110, Houston, TX 77075, United States
Opening hours of Castle Dental & Orthodontics
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 13:00
Saturday:
09:00 - 15:00
Sunday:
Closed
Reviews of Castle Dental & Orthodontics
"This was my first visit to a Castle Dental location. The location was off the Beltway /Pearland Parkway next to the Target I’m very sorry to say, I was so disappointed with the offices lobby appearance. Honestly, I was thinking of leaving when I walked in. But the reception was friendly. I have never seen an office with every chair that was at some point a fake black leather and every chair was 85 % totally peeled. The floor actually reflected the dirty chair pieces. I was with my husband who was and had been in pain. So, we both decided to try this office and dentist. Upon calling for an appointment I asked for a dentist that was experienced. That request was fulfilled. Thankfully, Dr. Shepard was very nice and knowledgeable as well as her assistants. However, the wait time was over an hour and we waited another hour and half for paperwork to describe our future plans and cost. I was not comfortable with any office where your first appearance does not represent at least some chairs that should have been trashed not donated. How are you thinking of your clients with that type of atmosphere? I will not go there again! I recommend that they consider upgrading and hiring additional help for the very nice lady that was working on multiple clients. They need to either revamp their system and revisit the entire process. Very disappointed client!"
"★☆☆☆☆ I'm giving Castle Dental one star for their handling of a persistent billing issue that has left me deeply frustrated. In 2020, I had a billing discrepancy with Castle Dental regarding an estimated $120.00 bill. While I believe I paid this bill using the credit I had with them, their records seemed to suggest otherwise. Fast forward four years, and I've been receiving relentless calls from a debt collector, claiming I owe this amount. My attempts to resolve this issue with Castle Dental have been met with delays and a lack of effective communication. Despite their assurances, the problem persists, and it's begun to affect my credit. I believe in addressing issues directly and giving businesses a chance to rectify their mistakes, which is why I've reached out to Castle Dental through various channels. However, the lack of resolution has been disappointing. I hope that Castle Dental takes this feedback seriously and resolves this matter promptly. I value the quality of dental care they provide, but this billing issue has been a frustrating ordeal that needs immediate attention. I'll update this review accordingly once the issue is resolved to my satisfaction."
"Not the best service. I felt rushed and didn’t receive an explanation of my visit and gameplan moving forward. I waited almost a hr after my set appointment, which is never I issue. But the exam only lasted 5 minutes and immediately got sent over to billing. I was never asked my pain level, understanding of the treatment or anything that you would expect during a doctors/ dental visit. The professionalism of this facility is below average. I would not be returning."
"Initially, I was scared to death, but they reassured me that everything would be okay, and it turned out just fine! The front office staff are friendly and professional. The workers in the back are just as pleasant. They took care of me as if I was their own! The doctor explained everything to me thoroughly. I am pleased with this Castle Dental. Thanks everyone for doing such amazing job! I will be sure to recommend you all to my family and friends. Thanks again! P.s Day one after the treatment, I am feeling fine. Not a lot of swelling but I did bleed very badly in my bottom right gum. It stopped now and I feel good. ☺️ I’m a happy camper!"
"Really upset with this location. This location is habitually late with appointments and the receptionist are not the most professional. I had a consultation to get my permanent alignment installed and was told what payment options I had however, I was not told about the financing option therefore I called the following week to inquire and was told that I could apply for financing by Sade. Come to find out, Sade was incorrect. The day of the appointment Darlene was very unprofessional. Darlene was not sure what she quoted me for the treatment and had to refer to her notes after lying and telling me that I had an additional charge in the lobby in front of other guest. Darlene also argued that she reiterated to me about financing not being an option. I wasted time, money and left work early due to misinformation. When I told Darlene about Sade misinforming me in regards to financing, she was really indifferent and even somewhat nonchalant. Will not be visiting this location again and will continue to forward concerns to corporate. I may discontinue services with Castle Dental as this is not the first time I've reached out to corporate."
-
Dr.CC's Tooth Factory - Dr.Christian Cabello
6910 McPherson Rd Suite 2, Laredo, TX 78041, United States
-
Dr. Jae H. Chun, DDS
7917 McPherson Rd #202, Laredo, TX 78045, United States
-
Little Heroes Pediatric Dentistry
5220 McPherson Rd #101, Laredo, TX 78041, United States
-
Dr. Alessandro E. Vallone
1310 Junction Dr STE D, Laredo, TX 78041, United States
-
Dr. Jose M. Gonzalez Jr, DDS
6801 McPherson Rd STE 225, Laredo, TX 78041, United States
-
Dr. Gilberto Castillo, DDS
1211 E Del Mar Blvd #3, Laredo, TX 78041, United States
-
Dr. Jovannelly Zaragoza, DDS
5904 West Dr STE 9, Laredo, TX 78041, United States
-
Dr. Catherine Martin
1310 Junction Dr STE D, Laredo, TX 78041, United States
-
Castellano Joseph B DDS
7002 McPherson Rd #104, Laredo, TX 78041, United States
-
Dr. Roberto Ramirez, DDS
1002 Corpus Christi St, Laredo, TX 78040, United States
List of local businesses, places and services in Texas
⭐ business help 🔍 services ☎ phones 🕒 opening times ✍️reviews 🌍 addresses, locations 📷 photos