Audi Central Houston Service Center 2120 Southwest Freeway, Houston, TX 77098

"James was my service advisor and went above and beyond to help with all my issues! He kept me updated on the repairs and was great to work with. Also a shoutout to Tyler who was able to diagnose my problem quickly and was also incredible!"

"The customer service was amazing from beginning to end. Shaun was the utmost professional. He explained the process and all of the details of my car repair. Thanks Shaun H. your help was much appreciated. -Sonya"

"Flor Fuentes is the best service advisor I’ve ever worked with. She’s courteous, professional, responsive, and accommodating - every time. It’s that kind of care and experience that will cause me to buy my next car with you and your dealership. THANKS!"

"I’m updating my review to 5 stars. After a difficult start on a previous appointment, these guys came around and gave me excellent service. Yes, the RS6 was there for 3 weeks, but I had a loaner and it wasn’t something simple to resolve as they had to deal with Audi Corp. From a service standpoint, it was all good this time. Flor is a 5-star service advisor and she sets the bar high for everyone else. Daniel, Service Director, took the time and effort to make sure I was happy. Thanks everyone! I hope it’s 7000 miles before I see you again ;-)"

"Audi Central Service Team is the best I have experienced. After terrible service from Land Rover and BMW, I didn't have high expectations. Antoine is always on his A-game when it comes to customer service. Today I witnessed him talking with a very concerned customer who had recently purchased a car. He was calm, polite, gave her his time by listening, and gave suggestions for her to get the answers she was seeking. There was no attitude, condescension, or frustration from Antoine. Impressive!! As for my personal service, he never lets me down!"