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Downtown Automotive
1307 Fairview Street, Houston, Texas, United States
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About the Downtown Automotive
Located at 1307 Fairview Street in Houston, Texas, Downtown Automotive is your go-to destination for all your car repair needs. Our team of well-trained technicians is dedicated to providing you with top-notch service that you can rely on. We value our employees and their expertise, knowing that they are what sets us apart from the competition.
At Downtown Automotive, we prioritize customer satisfaction above all else. We understand the importance of finding a trustworthy auto repair service, which is why we go above and beyond to ensure that you are happy with the results. Our loyal customers have come to trust us as the best option for auto repair in Houston.
With years of experience and a commitment to excellence, Downtown Automotive stands out as the premier car service in Houston. Our focus on respect, talent, and efficiency sets us apart from the rest. When you choose Downtown Automotive, you can trust that your vehicle is in good hands and that we will take the time to understand your needs and provide you with the best possible service. Give us a call at (713) 874-1860 to schedule your appointment today!
Photos of Downtown Automotive
1307 Fairview St, Houston, TX 77006, United States
Opening hours of Downtown Automotive
Monday:
08:00 - 18:30
Tuesday:
08:00 - 18:30
Wednesday:
08:00 - 18:30
Thursday:
08:00 - 18:30
Friday:
08:00 - 18:30
Saturday:
09:00 - 17:00
Sunday:
Day off
Reviews of Downtown Automotive
"These people deserve negative stars & a lawsuit, thats it! This place is the definition of automotive repair shop scammers. The ones customers avoid, fear & hate. I will NEVER be back!! & My advice to you is too keep driving past this place, get your vehicles out of their shop & if you have a vehicle there go back & take photos of it. They need to be out of business because they are just taking advantage of innocent people & taking their money to stay open. My Horror Story: I went in for a check engine light that came on due to my gas cap needing to be changed. I had this issue in the past & the shop reset the light & it didn't turn on again until now; that was years ago. I go to this place expressing the same thing & instantly a RED FLAG #1, they tell me thats not it. It has to be something wrong. My registration was expired & my goal was to get the car registered so I could drive it legally again. I said fine they can look & see. Now there are more problems with the vehicle than before I brought it in. I drive my vehicle when needed with the bad registration so it wasn't sitting & it was last driven the day before I brought it to the shop. These scammers call me days later telling me because I haven't driven it rodents might of got to things & an oil sensor is out but the sensor house usually goes bad so they recommend replacing this too. RED FLAG #2. If any company tells you that your car is having a minor issue but recommend you repair a major part they are just trying to get money from you. I should've took my vehicle then but Noooo, I trusted these scammers & let them charge me over 1k for a problem that I’m sure cost less. Then I get the invoice. Days later I get another invoice with a price increase. The following day I get a 3rd invoice over the phone saying the price has gone up yet again. The guy on the phone couldn’t even explain the price increases but he had no problem telling me how my vehicle was low 3quarts of oil so they added that without consent & charged me. & now it’s ticking so something else may be failing due to the oil being low & leaking into it; when it never TICKED in all the years I had it until I brought it here. Sounds like they F’d something up & now they want me to come back or leave the vehicle with them for MORE MONEY! Another RED FLAG!!! Not to mention I have never seen oil leaking anywhere on the ground & I recently got an oil change & they never stated my car was low on oil. So all of a sudden these problems are arising AFTER I brought it to this hell hole & they all have to do with the oil ironically. At this point I wouldn't leave my vehicle another second even if it was a ticking time bomb. I now have to go to another repair shop to have them see why it’s ticking & what caused it. OH! Not to mention one of their fat mechanics broke the handle hanging in my car trying to pull themselves into the vehicle. Then they tried to say it was like that when I brought it in. As if I don't know my vehicle & didn't drive it to the place with it intact! I don't use the handles, as they were put there for decoration so all this time its been in the car, it’s never been broken. Now all of a sudden it’s broke & they don't know how….. The latch on my hood wont close….never had a problem there either…. Just a pure SCAMMM!"
"Most auto repairs come at unexpected and inopportune times. My battery light came on and by that night my alternator was dead. I had my car towed to Downtown Automotive late after they were closed and left my keys in the drop box. They called me the next day with updates and it was fixed by the afternoon. A fair price ( I checked around) and done in a timely manner. Friendly, professional and honest ( a good combo to be sure). I've had other work done there and will be back when things go wrong again (I know they will)."
"My horn was broken and I needed a new gasket on my engine. They were communicative, fast, and fairly priced. I especially appreciated their transparency through the process. Shout out to Pat for being really nice and following through on his word."
"Got my state inspection done here, so fast! Absolutely the friendliest staff here, very knowledgeable and such a joy to chat with and get good information about the car/maintenance."
"A car shouldn’t leave a shop in WORSE CONDITION than when you bring it in! Downtown Automotive on Fairview has had my car for months. No communication with me, I had to repeatedly attempt phone calls to get someone on the phone who could actually get me an answer or update. And that’s if they even answered the phone. And if they did answer the phone, their response was usually: “The mechanic is out to lunch” Or “Call us back tomorrow” Only to call tomorrow and have no one ANSWER THE PHONE. No response to my emails. Nothing. I finally just showed up to pay for the “work” done and pick up my car, and this is how they left it. Yes that is a flat tire. Yes that is a partially disassembled engine. Yes those are parts and covers just left in the floor of my passenger seat. And the battery was dead. I just bought that battery and replaced it two days before I brought it to them. They said its because I didn’t tell them I was coming. ITS A LITTLE DIFFICULT TO DO THAT WHEN YOUR SHOP NEVER RETURNS CALLS/EMAILS OR ANSWERS THE PHONE. When I came back to collect it at the time they said it would be ready, they were still talking about buying parts for it and doing more work, none of which I consented to. One of the parts they bought “with their own money!” was a part I had already bought, and had in the car, and told them to install when I dropped the car off months ago! I’m furious. I want a refund. DO NOT bring your car here."
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