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Honda Service Center - Team Gillman Honda North
17350 North Freeway, Houston, Texas, United States
About the Honda Service Center - Team Gillman Honda North
Honda Service Center - Team Gillman Honda North is a top-notch car repair facility located at 17350 North Freeway in Houston, Texas. Our expert technicians are highly trained and certified to provide exceptional service for all Honda vehicles. Whether you need routine maintenance, repairs, or parts replacement, our team is dedicated to getting you back on the road safely and efficiently. Trust us to keep your Honda running smoothly and efficiently. Visit us today and experience the superior service and expertise that sets us apart from the rest.
Photos of Honda Service Center - Team Gillman Honda North
17350 North Fwy, Houston, TX 77090, United States
Opening hours of Honda Service Center - Team Gillman Honda North
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
07:00 - 17:00
Sunday:
Closed
Reviews of Honda Service Center - Team Gillman Honda North
"Good service! Have to return for seatbelt recall remedy. Looking forward to it! Focus on patron needs along with focus on auto needs, makes this the "place to be" for anything Honda related! Always feel better about my car here. I trust them to make sure all maintenance is up to date. Thank you! is how I feel about them! Same. I feel comfortable bringing my vehicle here because I know that service will be done decently and in order!"
"Finally, an improvement! I’ve been going to this Honda service center for the last 3 years for oil changes and tire rotations. I will typically wait at the dealership while my car is being serviced and it will usually take 2–3 hours. I was in and out in less than 1.5 hours this time. Please continue to make improvements!"
"Communication between service and the advisors is terrible. Got my car serviced (oil change) months ago, took a long time. Decided to give it another try and this time was worse. 1st they told me wait time with my appointment would be about 1.5 hours. Ok fine. Nearly 2 hours, still no update on my car so went to go ask. When I go, they didn’t know who was helping me. Whoever was entered in the system was not the correct person. Took a while to find out who was. Then when they finally find out, they tell me my car has been ready (would’ve been great to know as soon as it was). So they go bring out my car. Wrong car. They go again. Wrong car. Again. Then they spend idk 15-30 min trying to find my keys only to find they were in my car the whole time. Was super annoyed especially as I had somewhere to be at a certain time and this was going to make me late. They told me I’d receive a refund but no refund as of yet. Don’t know if I’ll want to try again."
"Called in to book an appointment 3 times. The 1st 2 times I could not get anyone on the phone. The system insisted I text to set up an appointment, but the text are not prompt, they are sparatic, so I just kept calling. 3rd time I called I got to speak to someone who booked the appointment. I arrived at my appointment time & was told my rep was on his lunch break, & I had to wait for him to come back, when I asked how long the lady said I don't know, just sit in there & wait. I was a bit frustrated at this point & went to go speak to someone at what looked like a checkout counter & he was watching something on his phone with his earbuds in & didn't lookup or acknowledge me standing right in front of him at his counter waiving at him, so I went further down to next parts counter & that guy was friendly & said anyone could help me. So I went & found someone else & they got me checked in. The next day when I called to check on my vehicle, I couldn't get a hold of anyone. So I text the system, my rep later admitted that there was confusion with my ticket & he wasn't aware of it until late in the day, & there was no way it would be done that day. Was having issues getting quotes on the services they were recommending. I did LOVE the video their mechanic sent showing the things he recommended! My husband ended up driving up there to finally speak with someone, which he said he had trouble finding anyone to help too. He was glad he went because 2 of the services they were recommending had just been completed on the last time we brought the vehicle in, and was in the service history, which they had not checked. The rep offered to wash & detail car for all the chaos. That was nice! And he apologized to me when I picked the vehicle up confessing that they were very understaffed right now. My hope is to have a better experience next time."
"Customer service was excellent! Quinton (hope I spelled that correctly) was a pleasure to work with. He was engaging, friendly, and an absolute joy to work with. He even offered some great recommendations for us to find great Mexican restaurants as we are new to the area. He made my wife and I, who are new to the area, feel like we were talking to a friend. Thanks to him, Team Gillman has ensured that any future needs we have, we will definitely be coming back. Great car service and even better customer service! 5/5 or 10/10 whatever the rating scale is, he was perfect."
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