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Yorktown Dental Spa
5373 West Alabama Street, Houston, Texas, United States
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About the Yorktown Dental Spa
Yorktown Dental Spa is a premier dental institution located in the heart of Houston, Texas. Our team of experienced dentists and doctors are dedicated to providing top-quality oral health care in a relaxing and spa-like atmosphere. From routine cleanings to cosmetic procedures, we offer a wide range of services to meet all of your dental needs. Come visit us at 5373 West Alabama Street and experience the difference of Yorktown Dental Spa. Your smile is our priority.
Photos of Yorktown Dental Spa
5373 W Alabama St #118, Houston, TX 77056, United States
Opening hours of Yorktown Dental Spa
Monday:
09:00 - 18:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 13:00
Sunday:
Day off
Reviews of Yorktown Dental Spa
"This is my very first time leaving a Google review so I took this one seriously and I will make sure everything I say here is the truth from my recent visit to this office on October 31, 2023. 1. I made my first appointment there for a general cleaning because of all the good reviews online which made me think this place would be fantastic. The front door is locked and you need to ring the bell which is not very visible. After entering, the room looks very old, which is fine. Through window of the front desk, you can see the room is messy like all wires are crossed and they are all over the places. The receptionist, a lady, asked me to pay $15 copay, which was surprising to me because I know my insurance plan covers 100% of diagnostic and preventive care including exams, cleanings and x-rays. I asked why and the receptionist insisted my plan has a co-pay. Then I paid. 2. The receptionist guided me to a room. Without saying anything, she started doing x-rays. Yes receptionist is the same person who did x-rays and also assisted the doctor during the entire procedure later on. 3. Right after taking x-rays, the doctor showed up and started doing general cleaning. During the entire cleaning procedure from start to end, the doctor kept chatting about her marriage matters to the receptionist who was also standing next to me. I don’t want to disclose the details that the doctor talked about the whole time, but they are really not anything a normal person would want a stranger or even a friend know. She was cleaning my teeth so her face was so close to me and her voices and her stories kept coming to my ears and head without any stops. That was extremely annoying. 4. After the cleaning is done, the doctor just briefly told me it's done and I don’t have any cavity. She didn't ask me anything like if I have any questions or concerns or issues and she didn’t mention anything about the x-rays. I don’t think she ever looked at that as she showed up as soon as the x-ray was done and she didn’t check that the entire time. The only thing the doctor mentioned to me is asking me if I want to schedule another appointment for cleaning the following month just because I have another free cleaning with my insurance plan. 5. DEAL BREAKER: Today I called my insurance provider asking if they should charge me the $15 copay for just general cleaning. Surprisingly, I found out they charged my insurance provider twice, one for 10/30/2023 and one for 10/31/2023, for DEEP cleaning! I never went there on the 30th or never had an appointment for that day. I did my deep cleaning last year so I did know the difference. Long in short, they asked me to pay $15 copay and charged my insurance company for deep cleaning, twice. All of them are wrong. Not sure if they did these by accident but all mistakes led to more charging. 6. I called them today and the doctor explained to me the $15 copay is for the x-rays. I think she just made it up but she said she will refund me this $15. I asked her if she ever checked my x-rays. She confirmed yes and she told me that's why she can tell I don’t have any cavity. Anyways, this place is just really unprofessional to me from all aspects. Still very confused why their reviews are that good on Google."
"First time patient. The staff was professional and able to develop rapport with me. She was very thorough with the dental exam and cleaning. I was in and out in a reasonable time. Only con - The front door is locked and you need to ring a bell for the staff to unlock the door. (This may be due to the location.)"
"First time here and was glad I came. The dentist was meticulous and really took her time when cleaning in between my gum line. I’m usually very sensitive at the dentist but I didn’t feel a thing. Would definitely recommend and I’ll see you in 6 months for my next visit."
"I had teeth whitening for the first time by Dr.Chung and had amazing results. My teeth were sensitive for about 24 hours but the results are amazing. This works better than the store bought products. It also even out the color of each tooth. These are before and after photos taken on my iPhone."
"This is an amazing place for dental work. Ms.Chung & her assistant were very comforting and professional during my visit. We had great conversation while I received some of most amazing dental work I’ve received in years. Definitely will be doing more business with them and you should too."
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