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JJ Van Rentals & Transportation service
54 Sugar Creek Center Boulevard, Sugar Land, Texas, United States
About the JJ Van Rentals & Transportation service
JJ Van Rentals & Transportation service is a premier car rental and travel agency located in Sugar Land, Texas. Our convenient location at 54 Sugar Creek Center Boulevard makes it easy for customers to access our wide range of vehicles and transportation services. Whether you need a van for a family vacation or a luxury car for a business trip, we have you covered. Our friendly staff is dedicated to providing exceptional customer service and ensuring that your travel needs are met with ease and efficiency. Trust JJ Van Rentals & Transportation service for all your car rental and transportation needs in Sugar Land and beyond.
Photos of JJ Van Rentals & Transportation service
54 Sugar Creek Center Blvd STE 300, Sugar Land, TX 77478, United States
Opening hours of JJ Van Rentals & Transportation service
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 18:00
Sunday:
Day off
Reviews of JJ Van Rentals & Transportation service
"We had great experience with renting the 15 seater sprinter. Mr. Mike and Mr. Ninan Abraham were extremely helpful. Van was clean and well-maintained. Will use JJ Van Rental again in the future."
"I appreciate your business. We had a nice trip with your new and beautiful van with my family last week. I suggest everyone needs a rental van go and rent from JJ Van rentals & Transportation. Thanks"
"This is by far the worst service I have had. This caused our family so much stress. First off we rented the vehicle on March 15 through March 20. When we went to pick up the vehicle the vehicle was no where to be found. Remind you the pick up time was 9am on March 15. The owner kept calling saying different stories and said it was going to be a delay. They tried to run my card 3xs before 9am when in fact we received the vehicle at 1pm. They gave us the run around we was supposed to leave on a 8 hr drive at 9am. The man MIKE was rude and they asked us for the insurance card when they said it covered it on our price. Mike was rude and even hung up in our face several of times. Poor customer service. We have a recording of this action and is in a process of filing charges. When we brought the vehicle back on March 20 we did not receive our refund. Mike said that they will refund us 100$ for being late on giving us the vehicle plus the 300$ deposit. They tried to add all these extra charges and we only received 256$ out of 400$. Wow when asked to speak with a manager or CEO of the company Mike said to email them and we should get a response. Before we left on our trip we emailed several of times and still was getting the run around with speaking with a manager or CEO. After seeing all the bad reviews and experiencing this myself I definitely will not recommend anyone doing business with JJ van rentals. I see the person that is over the reviews for their company is very unprofessional and is commenting on all the bad reviews on their website. I wouldn’t let my Dog rent from JJ van rentals if they didn’t have paws. If you want a stress free Rental this is not the place I would recommend. Run Run Run away do not rent. Then after our family posted bad reviews they offered us 50$ to take the review down. Wow this is bad Business."
"We rented for our first time the Mercedes van 15 passengers. Mike was very nice and easy and answered everything we needed. Everything was very easy to book, pickup and to drop off. The manager was very kind and quick as well. The van was a great gas saver, very comfortable and very spacious. Loved the entertainment system. We will definitely book from here from now on for our family vacation trips! We highly recommend them. Thank you guys for making our trips extra special! See you soon! ❤️"
"JJ rental has the best customer service hands down.The vans are top of the line clean and stylish.Judy is super nice and work with us and our big family all the questions we had were answered and a clear understanding. Highly recommended JJ rental to everyone who needs to take a family vacation."
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