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Christian Brothers Automotive - Corporate Office
17725 Katy Freeway, Houston, Texas 77094
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About the Christian Brothers Automotive - Corporate Office
Christian Brothers Automotive - Corporate Office is a leading car repair institution located at 17725 Katy Freeway, Houston, Texas, United States. Since opening in 1982, our goal has been to revolutionize the automotive repair industry by providing unparalleled service to our guests across the country. We believe in fixing cars and driving joy, ensuring that your vehicle is in top condition for optimal performance and safety on the road. Our mission is simple: Love Your Neighbor as yourself. We prioritize transparency, fairness, and honesty in our services, from tune-ups to diagnostics, repairs, and replacements. Trust our network of professionals to get you back on the road quickly and safely. Contact us today for all your automotive needs and experience the Christian Brothers Automotive difference. Love your neighbor as yourself - that's our promise to every customer we serve.
Photos of Christian Brothers Automotive - Corporate Office
17725 Katy Fwy #200, Houston, TX 77094, United States
Opening hours of Christian Brothers Automotive - Corporate Office
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Christian Brothers Automotive - Corporate Office
"This past October, I took my vehicle to Christian Brothers for a second opinion, regarding my transmission and the air conditioner compressor. I had taken my vehicle to them before and had repairs done with no problems afterwards. I trusted that I would get the same results that I got the first time. It didn't happen. Again, after taking my vehicle to them for a second opinion, I was told that my transmission was fine, and I needed a new serpentine belt for my compressor, it was not seized up as I had been told by another mechanic. I was also told that I needed to have other repairs done on my car after the diagnosis was done. This included a serpentine belt, new pulleys, power steering pulley replacement and flush, coolant system bypass hose and flush, a valve cover gasket w spark plugs replacement, and brake flush. After a week of being without my car, and having to spend additional money for Uber so I could go back and forth to work, my car repaired. After paying almost 2,400 dollars for repairs, I finally got my car back, to discover to my dismay, my car was making the same noise, but worst. I then took my car to another mechanic who specializes in Nissan cars, to find out that none of the hoses had been changed out, they are still leaking, I needed a power steering pump instead of a pulley (my pump is leaking), my brakes were not flushed and bleed, and the wrong size serpentine belt was put my compressor. In addition to this, I needed ball bearings, rear struts, and there is an issue with my electrical system. I'm now having to have the repairs done one at a time , because I don't the money to have everything done now. NI don't understand how none of this was discovered doing diagnosis that I paid $175.00 dollars for. I have reached out to Christian Brothers corporate office several times (I was told that I needed to talk to Ryan I believe), to discuss a refund, and the only thing I keep getting is a voice-mail. NO ONE from their office has returned my call. As a praticing Christian myself, I don't see the Christian in Christian Brothers ."
"Don't trust this place. They are dishonest and only care about money. They ruined my vehicle bc they neglected to complete a full diagnostic although they charged me for one. I have no vehicle due to their negligence and then they refused to take any responsibility so currently I have no car. I really had high hopes for them and I trusted them."
"My experience was Horrible & Disappointing. I felt lied to & cheated then scammed. I will never gobackand never refer any friends nor family members. On 10/13/223 i had appointment for a diagnotic. The front desk agent asked me what problems I was having with my car so after I told him my starter was not allowing the key to turn over for starting up my car then thats the 9nly thing they tested my car for then I was told my battery was not giving out signals but in order to complete the diagnostic I need to purchase a new battery for $144 and christian brothers would not recharge my current battery just so the test could be completed then I got an estimation for over $1600.00 so then I complained so they dropped it to $1295.00. I immediately declined & will not be going back just to install a battery and a starter for a 2013 Nissan sentra was over $1600.00."
"I've been a loyal patron of this establishment (Broadview heights Ohio location) since its inception, even detailing their shuttle as a part of our long-standing business relationship. I entrusted them with my E63s AMG for a critical transmission replacement, an agreement made in good faith. Shockingly, under new management, my car was not only neglected but illegally towed without any communication or consent. The new leadership even went to the extreme of involving the police when I inquired about my vehicle. This is a gross violation of trust and an affront to ethical business practices. Contrary to their professed values, this team has demonstrated neither integrity nor professionalism. I strongly caution anyone against doing business here. You deserve a service that honors its commitments and respects its customers. Avoid this place at all costs. I’ve tried calling and have left several voicemail and no one will take my call or call me back."
"Be aware before you fork out a lot of money. Replaced my AC 2 years ago, took back 2 days later with problems. Been 2 years now (3 year warranty) and now they say I need a new fan. Paid my fee for diagnostics and left , went to another repair shop and funny how my fan is in good working order. My AC compressor is weak instead. Hmmmm, that should be warranty but guess they camouflaged that. Be careful !"
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