Sterling McCall Toyota Fort Bend Collision Center

"I brought my car here after an accident. I worked with Yancy and she kept me informed on every every update. I did not have to do anything else, they worked directly with the insurance to get the cost covered. My car looked like new after they worked on it for the month of December."

"The service quality, people, and communication were excellent. I would have given them 10 stars! My estimator Tony Johnson communicated with me via text and email at every step and change in progress. I would strongly recommend them!"

"Whoever they got answering phones and greeting potential customers are lazy, lying, time wasters. All I wanted was a simple, straightforward, out of pocket estimate for some damage to my truck. I set up an online appointment requesting an estimate. I get a call back the same day asking what I needed. I explain that I need an out of pocket estimate and the woman tells me I don’t need an appointment, I just need to come in anytime during Monday through Friday. Okay? Well my appointment was on a Saturday, so could I just come then. Sure. I make my way to their location, waste gas, and get stuck in Christmas season traffic both on the way, and back, just for the lady at the desk on Saturday to tell me they don’t do estimates without insurance. She gave me all of the instructions, step by step, on who and what to call for insurance claims. But no estimate for out of pocket repairs, of course. They know the game, get the insurance estimate, do the job for a lower cost, pocket the rest. But so do I, and to not even want to do an out of pocket estimate for a customer is disgraceful. Therefore, I know this place can’t be trusted. I couldn’t tell you anything about their work, because I never got the chance to try them out."

"Incredible experience! Matt and everyone else went above and beyond. The entire process was painless and easy. The level of communication is unmatched. From start to finish, we were kept informed. They even finished before their estimated completion time. I knew i could trust Toyota to handle this in a professional manner. Thank you for making a bad situation tolerable."

"Today I pickup my repaired Kia Sedona 2018, and I am very impressed with the outcomes. Vehicle looks like new and I am happy with their customer services. Shane is great - he provided me with everything and explained the whole process."