Ideal Dental Belterra 165 Hargraves Drive, Austin, TX 78737

"Feels this place is more business oriented than customer. Went in with no issue and was asked to do crowns and after that iam in such much pain and doctor have no idea why and wants to make me spend more money to go figure it out. I left their services as I feel the dentist does not know what to recommend and just recommends to make money. Will never go to that place."

"I have been a customer with ideal dental for years at a different location and it was really good. I just recently moved to this area and I went to ideal dental belterra. They customer service is unprofessional. They added charges to my bill adding services I didn’t request for. They had wrong information about my profile so I had to make multiple calls for them to correct it. I also called multiple times to make sure I have the right insurance, they always say they will confirm and call back but they never do. At the end I ended up paying out of pocket since they didn’t do all the verification before my arrival. And I still couldn’t get them have the right information since no one properly responds to phone calls.extremely rude stuff"

"Dr. Dietrich and Alex are top notch! It’s been many years since I’ve been to a dentist due to previous bad experiences. Dr. Dietrich and Alex made sure to take care of me and were very clear about the plan and ensuring I had a positive experience. I had a handful of fillings and a root canal completed and felt absolutely no pain. I had both Morning and afternoon appointments that were always on time. My husband has also seen Dr. Doan and has said the experience has been awesome. Thank you Ideal Dental for taking care of us."

"Ideal Dental in Belterra is AWESOME! It’s been many moons since my last dentist visit and I was referred to this office near my work. Daisy was great with scheduling and getting me in after I showed up a tad late. Chris is an MVP; he walked me through everything then effectively executed. Dr. Dietrich was warm and welcoming. You can immediately tell she cares for each guest as if they are family. 5/5 stars and I already have my next appointment booked. Keep up the great work Ideal team!"

"The front office staff is always friendly and helpful. The dental assistant today was kind and had a very calming voice that made it easy to feel relaxed. The dentist was great and answered my questions. My only concern is the fast turnover at this office. Every six months or so I see a new face. It’s hard to develop a working trust when each time I show up there is a different dentist. In fact, the front office staff and technicians were all new faces as well."