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Classic Collision
1042 Conrad Sauer Drive, Houston, Texas 77043
About the Classic Collision
Classic Collision is a top-rated car repair institution located at 1042 Conrad Sauer Drive in Houston, Texas. With a team of skilled technicians and state-of-the-art equipment, we specialize in restoring vehicles to their pre-accident condition. Whether your car has been in a minor fender bender or a major collision, our experts are here to provide high-quality repairs and exceptional customer service. Trust Classic Collision to get your car back on the road looking as good as new.
Photos of Classic Collision
1042 Conrad Sauer Dr, Houston, TX 77043, United States
Opening hours of Classic Collision
Monday:
07:30 - 17:30
Tuesday:
07:30 - 17:30
Wednesday:
07:30 - 17:30
Thursday:
07:30 - 17:30
Friday:
07:30 - 17:30
Saturday:
Closed
Sunday:
Closed
Reviews of Classic Collision
"I had an exceptional experience with Classic Collision and can't recommend them enough. Rob managed my case and went above and beyond to get the car fixed ahead of time. He was also extremely transparent and provided regular updates throughout the process. Extremely satisfied with the service and the end result!"
"Had them repair my bronco. Seemless. Literally dropped it off and it was fixed. They worked with insurance. And it came out perfectly. Great work. Great people."
"I'd like to highly recommend Robert at Classic Collision. My daughter's car had a large rear bumper dent, and he helped us attentively and knowledgeably."
"Rob did an AMAZING job overall from continuously keeping me updated on the status of my vehicle to making sure I was all squared away even after my car was ready! I really really appreciate the exceptional customer service! It’s hard to find someone who genuinely cares about their customers these days but Rob set the standard for being a great employee! I appreciate everyone at Classic Collision and all the support and help they provided! I will DEFINITELY be back if need be and will surely recommend this business to anyone in need!"
"I’m extremely disappointed and shocked with the results of the repairs on my car. I was in an accident 8/3/21, the car was supposed to be ready 8/27/21, it was not actually ready until 9/1/21 and at that point I was just excited to get it back. I picked it up and although they brought the car out to me with the rocker panel not completely attached and dangling from the car, that was fixed immediately when I pointed it out and I thought everything else looked good until I got home and saw the car in different lighting, the paint didn’t match AT ALL as seen by the pictures below. The next day it started raining while I was driving and I realized I had water coming through my window. When the window was reinstalled during repairs, it wasn’t put in the correct spot, causing water and wind to come into the car. 2 of the reverse sensors were replaced and were steadily going off. The car also was vibrating throughout the floorboard and steering wheel when giving it gas at freeway speeds. Not to mention that there were gaps for both the front and rear bumper. After arguing for a while about whether or not the paint matched, I brought my car back to ProCare 9/13/21. I was hopeful they would fix it right this time so I was waiting to leave a review, but I just picked it up today 9/28/21 and there are still gaps, paint is better but doesn’t seem to be the quality your website says you’re capable of. The car also is STILL shaking at freeway speeds even though I was told the wheels were balanced again. The employee who was in charge of the repairs (I’m not here to personally bash someone but this is extremely unprofessional) was not friendly or professional and either brushed off my concerns or tried to contradict them, he also treated me like I was stupid throughout the entire process. When I went to pick up the car today he told me that ProCare has decided they are done with my car and are not doing anything else at this point. 2 months in the shop and it still has problems. So much for complete satisfaction. I will be taking it somewhere else to have it looked at and compared to the repair list I received. Update on 9/29/21 - I went to go replace my other 2 tires and one of the wheels they refinished because it was not bent, is actually bent."
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