Katy Coach Works 1180 Blalock Road, Houston, TX 77055

"The Rear door on the passenger side of my TeslaY had 3 dents, paint chips and scratches. bc some damage were too close to the front door the entire front door needed to be repainted (3 coats) as well. Tesla collision center refused to provide itemized estimate the best I could get from them was a verbal quote “$xxx or $xxx minimum “. To deal with insurance and Tesla would be a nightmare so I decided to pay out of my own pocket. I selected Katy Coach Works in Houston. They are Tesla certified and their reviews were good. I decided to give them a try but I was still apprehensive about my decision though. I stopped by Katy Coach and got a much lower detailed itemized estimate in less than 30 minutes. They started to work on my car almost immediately. The repair was all done in 5 days.. What a beautiful job they did! The damaged door is now like brand new with no trace of any previous damage. B was the super nice lady who helped to update me the repair. She was very professional and responsive. Overall I had a pleasant experience with Katy Coach and I high recommend them."

"I had a great experience working with Burcu repairing my mom's Model Y. We've used Katy Coach Works services twice and found them to do a great job. They walked me through all of the repairs that needed to be made as well as the timeline to receive the parts. There were a few issues with the car insurance, but thanks to Burcu's help we were able to come to a fair resolution. I will definitely be back if needed and recommend them for pairs!"

"Had a wonderful experience from the moment I called them to price out a repair until I drove my car off their lot in much better shape than I had left it just a few days earlier. Since my repairs were covered by insurance, I was initially skeptical in going with the shop they recommended, but KCW put me at ease right away. Their intake team answered all of my questions and made sure I was aware of everything they had discussed with the insurance company. Additionally, they queued up the repairs so they could paint the parts they had in stock while other parts were being ordered which then reduced the number of days my car was actually in the shop. The work they did was top notch, and again, they explained everything along the way. Finally, they washed, polished and vacuumed the car before returning it to me - a great touch. I would definitely bring my car back for any kind of body work in the future, and would recommend everyone else do the same."

"Got rear ended to my Tesla model 3 and found this place. They work with Geico unlike other Tesla body shops, the process was very smooth and they explained everything step by step. Customer service was very good, B helped me out and she called me every-time there was an update to my car. At the end my car look good as new and they did a fantastic job cleaning it. Definitely recommend!"

"My Insurance Company (Geico) asked me to go to Katy Coach Works for estimating the damage which is in under carriage and front trim which is broken. When I went there, Gilbert asked if I have a place in mind to fix it, I said yes I am, he said that they would fix cars too and not just estimating. So I asked him to give me a couple of min. I went to Google to check reviews on them and I found pretty impressing reviews and found that most of the cars they fix are luxurious cars, that helped me make up my mind then to trust them with my Lexus. I was wowed by Gilbert's superb customer service, he would literally call me like every two days to provide me with an update, although he told me at front how long it would take to have my car fixed, but he was calling me to provide me with updates. My main concern was that when replacing the spare part, that my car sensors wouldn't recognize the new trim. Gilbert assured me that they will sync the new part with the sensors. He got the trim from Lexus dealership and the rest of the parts are after market parts. I couldn't tell the difference at all. Excellent job done, my car looks brand new and it is done fixed perfectly well. Thank you Gilbert for the 7 stars customer service you provided. This shop will be for sure my go to for any car work."