Crash Champions Collision Repair Katy
21333 Katy Freeway, Katy, Texas, United States
About the Crash Champions Collision Repair Katy
Crash Champions Collision Repair Katy is a top-tier car repair institution located at 21333 Katy Freeway in Katy, Texas. Our team of skilled technicians specializes in collision repair, ensuring that your vehicle is restored to its pre-accident condition. We take pride in providing high-quality workmanship and exceptional customer service to all of our clients. Trust Crash Champions Collision Repair Katy to get your vehicle back on the road safely and looking like new.
Photos of Crash Champions Collision Repair Katy
21333 Katy Fwy, Katy, TX 77450, United States
Opening hours of Crash Champions Collision Repair Katy
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Crash Champions Collision Repair Katy
"They are great! First time experience after getting into an accident. They are very forthcoming...week by week informing you of every "nook and cranny" that needs to be done to your vehicle. Accident pics shows how much work to be done...over 25k...last pic shows how great a job they did!"
"Bunch of thieves. Only just now getting around to writing this review, but last year in December I got into an accident with my 04' Jaguar. Insurance totaled it, but I elected to keep the vehicle and repair it. This shop did the initial estimate, and led me to believe they would be willing to repair the vehicle. I left the vehicle in their care for a week before they informed me they weren't planning on doing anything when I called in to check on the repairs. After much searching I had finally found a repair shop willing to help me out, who then discovered Crash Champions had stolen parts from the vehicle while holding on to it. I returned to the shop and discovered they had held on to my front bumper saying it was "trash" and they no idea where the other parts went. During one of my prior discussions with them the manager had divulged that one of the technicians wanted to buy the car from me, and I'm thinking they figured that since it was a total loss that it was free pickings for them. Because of the prior deception and the fact I caught them red handed with the bumper I had filed a criminal complaint against them as well as a theft claim. Attached is part of the estimate from the second repair shop where it shows line items were deleted, these were parts that were on the first estimate as Remove and Install since they were in good condition. Because I now need to replace good parts, my car STILL isn't repaired because finding them has proven to be a massive headache. I should never have brought that car here and you shouldn't bring yours there either. Update: despite the message from the establishment for this review, they have not reached out to me or called me. It's an empty customer service promise."
"Our Tacoma truck's tailgate was stolen. It took at least six weeks to get it and 4-5 days to install it. Quality of work was good. When our car was wrecked a few weeks later they did a good job and pretty quickly but they missed that the Wiper fluid reservoir was broken. They said they would order it and call us when it was ready and that it would take about an hour to replace. A month went by. No call. We called. They had forgotten to order it. Said they'd overnight it. Five days later, still no call."
"I brought my vehicle in to this place assuming I would get some of the best "overall" service, since I have gotten in the past with other service king places. Honestly I wasn't completely satisfied with the whole process of the repairs. So i left crash champions my opinion. I got a call the few days later about my opinion after I leaving a review about not being fully satisfied. Explaining that my car wasn't looked at after being guaranteed it would from the rear suspension since its been creaking and making noises after the wreck. The guy didn't give me his name but he was pretty much giggling and being snarky about my opinion and telling me my rear-end wreck had absolutely NOTHING to do with my rear suspension, he got heated and hung up on me then he quickly decided to call me back saying the call got "dropped", yeah I doubt it. I don't know if this is the same staff that was working for service before they merged or got bought out. Also the work looks rushed with putting the screws, bumper clips, aligning it correctly. Honestly I dont recommend this particular place. Maybe other service king (crash champions) BUT NOT THIS ONE."
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