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Gary's Transmission Service
21925 Franz Road, Katy, Texas, United States
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About the Gary's Transmission Service
Gary's Transmission Service is a highly recommended car repair institution located at 21925 Franz Road in Katy, Texas. Specializing in domestic and foreign transmission and drive line repair, Gary's Transmission Service is dedicated to providing top quality service to their customers. With over 100 years of combined experience in transmission repair, their technicians are equipped with the latest diagnostic equipment to accurately diagnose, repair, and rebuild transmissions. Family owned and operated since 2004, Gary's Transmission Service prides themselves on their honesty, great work, and exceptional customer service. Whether you need a simple fluid change or a complete transmission rebuild, Gary's Transmission Service is here to help.
Photos of Gary's Transmission Service
21925 Franz Rd #504, Katy, TX 77449, United States
Opening hours of Gary's Transmission Service
Monday:
07:00 - 17:00
Tuesday:
07:00 - 17:00
Wednesday:
07:00 - 17:00
Thursday:
07:00 - 17:00
Friday:
07:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Gary's Transmission Service
"Don’t leave reviews often- but Truly the best service around. Very thankful for their work! They stand up by their word and warranty. Nothing but great experiences with them."
"Gary’s Transmission service molested my 2005 Ram 3500 work truck In order to use the parts on their same year model Ram 3500 dually. After bringing them my truck to have the transmission rebuilt I got my truck back and now I get basically half of the fuel mileage that I had before and the transmission kicks when it downshifts and slips and bounces when I back up with a load. They actually gave me a different model transmission!!! I also have noticed that I just don’t have any pulling power and I pull a work truck and trailer full of tree debris for a living. I believe my work is just as important as them pulling their horses that they are so worried about pulling with their truck. I’m sure they are getting good fuel mileage in their truck now. Almost immediately after having my truck serviced at their shop, I started having horrible trouble with the engine accelerating uncontrollably and had to spend approximately $4000 replacing parts to find out that the fuel rail sensors had been replaced and were all old and not the factory parts that were on my truck previously. The ashtray smelled like cigarettes and is broken and I don’t smoke and I didn’t have a broken ash tray hinge either. I would like to say that they are polite while they take advantage of a customer. I gave them 5 stars, until I learned what they did to us."
"Got transmission rebuilt on 2015 ram 3500 so far 5k miles in and driving good , however when I dropped off my truck I happened to be on my honey moon, came back home and had to get back to work asap to close out open jobs I had before leaving , was maybe 3 days late or so on picking up my truck. When I picked up my truck I noticed my smaller tow mirrors were stolen from my truck , whenever I told Gary This all he had to say was “ you had to get your truck few days ago, it was parked inside while it was worked on “ as if trying to justify the my mirrors being stolen ok . I asked him to please replace stolen glass on the side mirrors , gave him few days and called back to have him tell me that dodge doesn’t sell just the glass … again telling me I’m out of luck for my mirrors after paying 6k to have truck worked on . I hope if my truck has problems before the 20k mile warranty I warranty is up I don’t deal with this same unprofessionalism"
"Honesty, honesty, honesty. After doing lots of reading online with the issues I was having with my 2016 f150 I came to my own conclusion that my torque converter was failing! After having a few minutes with Gary he too agreed that it sounded like torque converter failure. Anyways, I dropped it off and got a call from Gary himself the next day. He hit me with the good news. All it needed was an oil change and explained to me why it was doing what it was doing. He could have told me the torque converter was failing and I wouldn’t have questioned it. Turned my bill of maybe a few thousand to sub $400! Thanks again to you and your team Gary!"
"(Picture for attention) I don’t really trust my truck with anyone most of the time i do all work myself but Transmission are a different story to me. I took my truck to Gary and his team and i have to say this is the most honest shop ever! He has my business for aslong as i need services, my truck did something out of the ordinary, took it to him he diagnosed it by the given date that they told me when i dropped it off and he was honest with me by telling me that nothing was wrong with the truck if it were another place they would have made things up to try to get some money out of me. Extremely kind person and staff! I highly recommend this shop!"
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