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Caliber Collision
25430 Bell Patna Drive, Katy, Texas, United States
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About the Caliber Collision
Caliber Collision is a renowned car repair institution located at 25430 Bell Patna Drive in Katy, Texas, United States. With a commitment to excellence and customer satisfaction, Caliber Collision offers top-notch services for all your auto body repair needs. Their team of skilled technicians is dedicated to providing high-quality repairs and restoring your vehicle to its pre-accident condition. Whether you need collision repair, paint services, or dent removal, Caliber Collision is the trusted choice for car owners in Katy and beyond. Visit them today and experience the difference in service and expertise that sets them apart from the rest.
Photos of Caliber Collision
25430 Bell Patna Dr, Katy, TX 77494, United States
Opening hours of Caliber Collision
Monday:
07:30 - 17:30
Tuesday:
07:30 - 17:30
Wednesday:
07:30 - 17:30
Thursday:
07:30 - 17:30
Friday:
07:30 - 17:30
Saturday:
Closed
Sunday:
Closed
Reviews of Caliber Collision
"My vehicle has been at this location for over 4 months now, the team is honestly very friendly and helpful if I call, however, I do not know if it is their system is slow, or sluggish or the way they communicate with insurance companies is poor but it seems they do not care enough to get a rush on it because every time I get an update they tell me a time frame and every time I call to confirm the time frame, it just gets longer and longer, they seem to "find" new issues every single time or they are waiting in parts approval or they do not have them and its always an excuse for everything. they say they have to wait on the insurance company's approval, i call the insurance company and they say that they have already approved all changes but for some reason it is not reflected on calibers end, it is very frustrating because it is affecting my lifestyle, my work and daily life i wish for this to be handled with a sense of urgency not only for me but for everyone because i feel like i am not the only one."
"It’s been frustrating my experience with Caliber… At the beginning, I was told that the repair would take approximately 3 weeks. After 2 MONTHS, I still have no idea when I’ll get my car back. I think they should at least explain the reasons for such a big delay. Having a proactive approach and communication would make a big difference in this case. They send text messages almost every other day but they don’t seem very precise in terms of the status of the vehicle."
"Always a pleasure coming to this location. Harley and his team are great. I’ve needed repairs on my vehicle on many occasions. When I drop it off I’m given constant updates and have had no complaints. My go to for sure!"
"The right place to repair my car, very professional work and without delays. Thanks Rick, excellent customer service support and continuous update of job progress."
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