Under The Sea Children's Dentistry
8340 Farm-To-Market Road 78, Converse, Texas, United States
About the Under The Sea Children's Dentistry
Under The Sea Children's Dentistry is a fun and welcoming dental practice located in Converse, Texas. Our team of experienced and caring dentists specialize in providing top-quality dental care for children in a comfortable and friendly environment. At Under The Sea Children's Dentistry, we understand the importance of early dental care and strive to make each visit a positive and stress-free experience for both children and parents. Our office is conveniently located at 8340 Farm-To-Market Road 78, making it easy for families in the Converse area to access our services. Trust your child's dental health to the experts at Under The Sea Children's Dentistry and give them a smile that will last a lifetime.
Photos of Under The Sea Children's Dentistry
8340 Farm-To-Market Rd 78, Converse, TX 78109, United States
Opening hours of Under The Sea Children's Dentistry
Monday:
13:00 - 17:00
Tuesday:
13:00 - 17:00
Wednesday:
13:00 - 17:00
Thursday:
13:00 - 17:00
Friday:
13:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Under The Sea Children's Dentistry
"Receptionist was rude upon arrival. Facility does not follow infection control protocols. My review has absolutely nothing to do with X-rays or cavities. My review has to do with infection control protocols of a health care facility specifically that I witnessed."
"My daughter was referred to Under the Sea dental from Dr.Kirkepar. We both love the staff there. The dentist is great and very friendly. They immediately made my daughter feel so comfortable. I would recommend this facility to anyone with children. Very clean environment, no wait times, friendly and respectful."
"Horrible customer service. I have 3 kids, appts a week apart, both appts there was issue with insurance and while they noted they called and text me they didn’t. Pull my kids out of school early to be sent away, TWICE. Things were fixed with insurance and I still got turned away. Don’t waste your time here. As I’m unable to send a reply to the response below, I would be happy to provide all phone and text records indicating that I never received any phone calls and the only texts I received were appointment reminders. I called this morning to confirm everything was settled to bring my children in and was assured it was. It wasn’t until I arrived to the appointment, for the second time, I was told we could not be seen. So I would say my review is just."
"You claim to follow the gold standard defined by the American Academy of Pediatric Dentistry but you don't. "Many children with SHCN may have sensory considerations or limitations to communication that can make the dental experience challenging; the dentist should include such concerns during the history intake and be pre- pared to modify the traditional delivery of oral care to address the child’s unique needs." (American Academy of Pediatric Dentistry. Management of dental patients with special health care needs. The Reference Manual of Pediatric Dentistry. Chicago, Ill.: American Academy of Pediatric Dentistry; 2023:337) I am sorry that you decided to dismiss a patient with special needs simply because you are lazy and do not want to work a little harder to make his experience at the dentist less stressful. Gladly, unlike you, there are dentists who actually care and are willing to go the extra mile for their patients with special needs. Nothing crazy was asked from you all, just some simple modifications so that he wouldn't have to be held down by 4 people. I had previously left this office an amazing review because i thought they actually cared about kids with special needs and making them feel comfortable without the need of traumatizing them by holding them down and forcing things. I have been working with a program that assists special needs children in getting comfortable with procedures, they reached out to the office about a week before my son's appointment to share strategies that we have been using to see if they could implement some of these strategies during the appointment. The office manager responded to the email saying they would not accommodate to using these strategies and dismissed my son as a patient (no problem, we are better off.) It is very disappointing they didn't even try any of the strategies with him and completely shut us off, this could have been an amazing learning opportunity for staff. If you have a child with special needs or sensory issues do not bring them here, there are other offices that are willing to work and be patient with your child."
"We really like the setup of your location. The child like theme, sea creatures, colors helps the kids a lot. It’s very inviting. The staff are nice people and didn’t give us a difficult experience considering my wife (Pamela) is disabled and requires to have her Service Dog at all times. The appointment went well and we hope this can continue considering also this is only our 2nd time seeing your dentist."
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