Aspen Dental - Selma, TX 8143 Agora Parkway, Selma, TX 78154

"The staff was very friendly and reassuring. No one ENJOYS going to the dentist but kind staff helps. I was greeted and felt welcome. The professional staff talked me thru each and every move and i left willing to return"

"Don't get any dental work done at Aspen Dental. They gave my mother a treatment plan and told her that the majority of the work to be done is covered by her insurance company, and so she paid out of pocket the difference. In between appointments for the work to be done, a bill is sent stating thousands of dollars more is owed because the insurance company didn't cover all of what was to be done. The decision was made to not have Aspen Dental finish the treatment and request a refund for the work that hasn't been done but paid for. I was told the regional manager (Michael) has to get involved because of the amount to refund. It's been 2 months since I was told Michael would need to call me about the refund. After calling several times and paying a visit to the Selma location today 2/14/2024 Priscilla (the office manager) says she text him my info and that he will call me. Same day, hours later, I call the location that he's at and was told that he's with a patient and that he will call me back. It is now after hours and I have not received a call from Michael."

"Get a second opinion!!!! Is this place under new management? The reviews have tanked lately, the more recent reviews are in line with our experience. First off, the hygienists are amazing. But this new dentist lady, name starts with an M, seems to want do unnecessary work. After having good care here for a year, suddenly both my wife & my mother in law were quoted multiple thousands of dollars for EXTENSIVE dental work (talking 5+ visits worth of work). This was suspicious because just 6 months beforehand everything was in perfect order. They told my wife one of her teeth was dead! They ended up getting second opinions and it turns out different dentists didn’t seem to think any work needed to be done! No dead teeth! Were they looking at the wrong chart or something??? I don’t want to assume any crooked behavior so I’ll assume incompetence and move my family’s dental care elsewhere."

"Aspen Dental was awesome today very compassionate of you a fear of dentist. Jazz is so welcoming. The staff and I mean all of the staff was amazing! I want to thank everyone from the bottom of my heart. You made me feel so very comfortable even with my anxiety. Thank you Sheila Q T"

"Well if I could give -0 I would… this was the worst dentist office I’ve ever been to. The receptionist at the time was very unprofessional took my husband’s phone number from my chart then began texting him ,sending pictures of herself introducing herself asking other questions. The Orthodontist that I would be scheduled to see was never there, out of about 20-25 appointments I saw him like twice. The day of my surgery he was absent so they had a fill-in dentist who extracted my top teeth for implants but left fragments of broken tooth (which I found out months later when I began having a toothache out of nowhere ). After getting my bottom teeth extracted and screws put in place and waiting the 6 month healing process I never saw the dentist anymore it was always the hygienist or a fill-in dentist that didn’t really know what was going on. I had problems throughout the healing process of pain with the temporary dentures provided for me so I had to return multiple times still not getting the problem fixed…. To make it even worse the orthodontist that was assigned to me at Aspen Dental moved to another city (unbeknownst to me) to far for me to drive so when it was time for my next appointment and there was a new dentist that is when I found out I would have pay AGAIN for the services that I had already prepaid in full for, because they had got a new dentist. I paid $7000 in cash, 1500 on a credit card and my insurance covered the rest… now the new dentist wanted me to pay over 10,000 for his service…. It was truly unfair to try and make me pay again for services I clearly had prepared for it’s not my fault their dentist quiet… I went back and forth with this this office for several weeks only to get very little of my prepaid money returned to me, never got my permit implants….. Aspen Dental was truly horrible."