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Take 5 Oil Change
800 Pat Booker Road, Universal City, Texas 78148
About the Take 5 Oil Change
Take 5 Oil Change is a premier car repair institution located at 800 Pat Booker Road in Universal City, Texas. Our experienced technicians provide quick and efficient oil changes to keep your vehicle running smoothly. In addition to oil changes, we offer a range of services to keep your car in top condition. Visit us today for top-notch service and expert car care.
Photos of Take 5 Oil Change
800 Pat Booker Rd, Universal City, TX 78148, United States
Opening hours of Take 5 Oil Change
Monday:
07:00 - 20:00
Tuesday:
07:00 - 20:00
Wednesday:
07:00 - 20:00
Thursday:
07:00 - 20:00
Friday:
07:00 - 20:00
Saturday:
07:00 - 20:00
Sunday:
09:00 - 17:00
Reviews of Take 5 Oil Change
"we’ve gone here for oil changes and inspections for both of our vehicles, and have great experiences each time. the employees are very knowledgeable and respectful. we always get out of there in a timely manner."
"Pros: Staff are nice and informational. Have the military discount on the notes in the system since I lost my keychain. Cons: Where do I begin. I went in on Thursday morning to just get an oil change but ended up getting a new filter and my coolant flushed since it was about that time. Told the worker that I didn’t have lots of money to spend but gave me some discounts (positive). However later that day when I was driving the car it had overheated. It was very scary because I was on 1604 with my dogs and it was almost impossible for me to move over and get out. When I inspected the car we found that the radiator hose was not properly secured and had been rubbing against the belt causing it to make a hole and have steaming coolant spurting all over my engine. I had told my husband what happened and we had to have the car towed. He went back the next day and told them what happened. Their manager was not in and they said he would give us a call. Ended up getting a call on Saturday and when we called the number the mailbox was full. Went in again on Sunday and they said he wasn’t in, called Monday afternoon and he had said that it was not their responsibility for what had happened. They were the only people that had lifted the hood of my car and had worked on it. They had told me that they do not mess with anything but the cap of the coolant but then how did my radiator hose get loose and damage my car? Now we have to take the car in ourselves and fix the damage that was done because they are not liable and it wasn’t their error. Didn’t have a lot of money to spend and now ending up having to pay $200 extra to get it fixed and they have to flush the coolant so I pretty much wasted $100 getting it done. Due to this issue and them not taking responsibility I will not be coming back to this location or any other Take 5 locations. Just getting my oil changed at a real automotive shop."
"I enjoyed going to this location because i Thought they were fast an efficient, but I will not be returning. My vehicle had gone in for an oil change and a coolant flush, everything seemed normal until the car started leaking fluid only a few hours later. While on the freeway trying to get home the temperature of the engine spikes. Once in a safe location I check under the hood to see my radiator hose had been pulled down by my belt and the wheel had burned a hole through the tube. I manage to tow my vehicle home and let the shop know what had happened. While the staff was friendly they refused to take fault. They claim that they didn't touch the hose, only the cap. The supervisor, who it took forever to get a hold of, also stated the same thing. When i brought up to them that it happened on the same day they worked on my car, and that they were the only ones to look under my hood, I received the same response. I got a sorry, my employees should have told you about the tube, but its not our fault and they would not be doing anything about it. The only thing that was offered was someone to look over my car and to make a determination which could take 3 weeks, and I'm sorry, but I can't not drive my car around for 3 weeks. I will not be bringing my vehicles back to this place, and i will recommend that veterans of the base not to return either. On a previous trip they spoke to me about how they don't like serving veterans because of the discount the company offers to us. I guess they don't make enough money off of the community. Well here is hopes that this location will make less money now."
"My experience at the Take 5 was awesome! I have no complaints. I went here for an inspection and my tech was Martin. He was nice and respectful, knowledgeable about my inspection. I know I will be coming back! Everyone there seemed like they were enjoying their job! Happy techs happy customers!"
"Phenomenal customer service and friendly employees! I was warmly greeted as my car entered the bay, and they were kind enough to explain to me on my eligibility of topping off between changes, gave me the tire air I needed, and checked all my filters for me free of charge. They were so honest and thorough with everything they did, and I really appreciated it."
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