Take 5 Oil Change 5996 De Zavala Road, San Antonio, TX 78249

"I mean this place gets the job done but everytime I go here the customer service is bad. On my last visit, I got Tim and he just had an attitude with us for some reason. I tried to use a coupon that could be used for any oil change and he said that this location would not accept it (which is fine by me). I didn’t argue with on it because I understand that every location is different. On our way out though, he called us “cheapos” for wanting to use the coupon. The whole interaction just rubbed me and my boyfriend the wrong way. All the other reviews about their customer service being bad and unprofessional are right."

"I was shocked at how I was treated when I told them my brand new vehicle was leaking oil from the drain plug after I got my oil changed here. Instead of just saying, “Man, we are sorry. Let’s get that fixed for you.” they accused me of trying to scam them for a free oil change. Literally the problem could have been fixed in 5 minutes, but no. They went on the defensive and made the problem worse. As I was pulling out the manager said to me, and I quote, “I don’t want you back here no more.” Your wish is my command! I’ll find a new place for future oil changes."

"It really does matter when you go at this location! The first time I went there everyone was just so nice and helpful! But I just went there for a top off and they refused to give me one for free because I was a little passed the “top off mileage” they really kept trying to make get a whole new oil change when I had just gotten one like a month ago! And I get the most expensive one too! So annoying because even tho the dealership’s oil change lasts longer in my Audi, I still go to take 5 because I don’t have to wait all day. But now it’s looking like a better financial decision to just get it at the dealership because the oil lasts longer AND I even get a free wash."

"Everyone here was super attentive with my vehicle inspection & oil change. I watched as they all had their own duties to take care off. That lady in charge had everyone in check. Definitely will return to this one place. Great job!"

"As a former Jiffy Lube customer, this place is a breath of fresh air. Belen and Tim are the best in the business. Kind, courteous, and very knowledgeable about what they do. Offer such amazing deal, you are always greeted with a nice cool bottle of water, which on a hot day is just perfect. Much respect for what you guy do there wish nothing but success for you. Definitely check them out if you need an oil change. So worth it."