Brident Dental & Orthodontics
8803 Texas 151, San Antonio, Texas 78251
About the Business
Brident Dental & Orthodontics in San Antonio, Texas offers professional dental care at an affordable cost. Services include dental exams, extractions, fillings, orthodontics, and more. The office is conveniently located at 8803 Texas 151 #106 and is open on Saturdays. They accept most forms of insurance, provide their own insurance, and offer easy financing options. Brident Dental also provides orthodontic services such as braces and ClearArc Invisible Aligners. Contact them at (210) 305-5895 for more information. With a commitment to lifelong oral health, Brident Dental is dedicated to providing quality care to all patients.
Photos
Contacts
8803 TX-151 Ste 106, San Antonio, TX 78251, United States
Opening hours
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
08:00 - 16:30
Sunday:
Closed
Reviews
"Horrible experience. I had my initial appointment to get clearance for surgery from my Dr. which I did. Even got set up with a payment plan though them to cover the $1500+ cost of the procedure because my insurance at the time did cover much at all for what they recommended to be done. Over a month later and I still hadn't heard back about anything. I get a new really good insurance that would cover the entire cost of the procedure +the additional stuff they recommended, went to update my insurance and the female at the front said that they don't take it. So I uber back home and call their customer service to ask about the insurance and was told that they do take it, so a family member drives me back over there, I relay what was told to me by customer service and the female dentist that is in the front at the time looks at the Receptionist and says, " do you wanna handle this" the receptionist says that the company may take the insurance but the doctor doesn't.So I leave a 1star review and then then I finally get a phone call back from them asking why I gave a one star review, it kinda caught me off guard. we had that conversation and they still never mentioned the procedure that I went in there for over a month earlier, but they were real quick to get me to agree to a payment plan. I ended going to Smiley dental & Orthodontics and not only was everything smooth quick and easy, I found out that some of the things I was told I needed at Brident was unnecessary. Dr. Nguyen at Smiley was very helpful thorough and informative. I decided to write this review because I didn't give this much detail to them during the phone call, I was getting very upset and the fact that they called me with an attitude over the one star review to try and make me feel like I was wrong for that and they have never brought up the dental issue I originally went there for, really crappy."
"Ruth is very nice yet professional and Dr. Garcia explains what the problem is so much better than dentists I’ve had before! I really enjoy getting my treatment and teeth done here and the service is great. Love the clean office and staff compared to others in San Antonio"
"Service was amazing! Everyone was so kind and understanding! There was a same day appointment available for me and they kindly accommodated a reschedule at my request with no issue! Love it here! Never crowded and super fast and painless treatments by Dr Garcia and Ruth! All star team!"
"This place is very convenient to my home location. Scheduling a dental appointment is a breeze and they work with accommodations to last minute reschedules. When you walk inside the office is clean and very inviting. Receptionist seem knowledgeable about plans that insurance providers are accepted. I had the pleasure of working with Dr. Garcia and Ms Ruth for my cleaning. I was giving tips on how to maintain and improve my current dental hygiene."
"Brident Dental does not honor their store hours or their appointments! I set an appointment for 4:30 for emergency dental work. They called to reschedule for an earlier time as it was too late to do what I was requesting. Okay, fair. So we rescheduled for a different date and a 1:45 appointment. I show up to the building at 1:25 and find it locked. I called customer service and they confirmed that they were at lunch and my appointment was still set for 2:00. Okay fine. So I continue to wait outside the locked doors. Finally at 2:30 I call customer service to find out my appointment was for the next day at 2:00. Ugh. Okay fine. So later on, I get an email confirmation for that appointment, only to get another email about an hour later confirming the cancellation of said appointment. How hard is it to make an appointment at this place? Apparently very hard. If this is how they treat their appointments I dread how they would treat my teeth! Just move on and find someone better."
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