Karavel Shoes,

1011 West Anderson Lane, Austin, TX 78757

"Absolutely floored by the customer service here. The sales girl spent 15-20 min with me trying on different shoes and sizes, and literally found me the most perfect pair of running shoes I’ve ever had. I normally buy size 8’s but she helped me realize I should be buying 8.5 wide with a custom insole. I loved every day of wearing these shoes but due to a defect in the model, the back heel pad ended up wearing out after only 2 months, at which time they gave me almost a free replacement to a newer model. They were so nice about it too"

"There’s a new store off Anderson and Lamar. Very nice and lots of great choices. I’m hard to fit but found a really nice pair of shoes that are stylish. A big NO to Maryjanes. I’m not 4 and while some people like them I think they’re dorky as all get out. I’ll definitely shop there again!"

"Great experience. Miguel was my salesperson and they have superpowers in customer service! There was nothing like it. There was complete focus on me and great effort in getting it right and I had a very certain need but that all was no match for Miguel. Miguel is amazing. I hope you're lucky enough to get Miguel when YOU go. Great selection, too!! Also, I really appreciate that Miguel didn't try to sell me on everything, just asked me what I wanted/needed and made it happen. I felt like a million bucks. Thanks!! (Sorry for making you the center of attention, Miguel, but you are really that good. I hope you get a raise!!)"

"I came here desperately seeking new athletic shoes. I was greeted by Johnathan, and explained the issues I have with my high arches. He introduced me to Brooks shoes, a good option for my feet. He inquired as to color preferences and brought me out two styles. We had a great conversation about the advantages of each and I made a decision. I was in and out in 20 minutes with a perfectly fitting, arch supporting, pair of shoes. (Plus, they were on sale!) It was a great experience!"