DFW Collision - Grapevine
301 East Dallas Road, Grapevine, Texas, United States
About the DFW Collision - Grapevine
DFW Collision - Grapevine is a trusted car repair institution located at 301 East Dallas Road in Grapevine, Texas. Our skilled technicians are dedicated to providing high-quality collision repair services to get your vehicle back on the road safely and efficiently. With state-of-the-art equipment and years of experience, we are committed to restoring your car to its pre-accident condition. Visit us today for all your collision repair needs.
Photos of DFW Collision - Grapevine
301 E Dallas Rd, Grapevine, TX 76051, United States
Opening hours of DFW Collision - Grapevine
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
08:00 - 12:00
Sunday:
Day off
Reviews of DFW Collision - Grapevine
"DFW Collision in Grapevine did an amazing job on my Toyota Tundra. The staff was great from the front receptionist to the assistant manager and the techs in the body shop. Chet worked with me throughout and communicated the entire process. I never wondered what was happening. When I had questions or concerns they were always answered quickly and efficiently. Not to mention they had it ready faster than expected. My truck looks amazing and you can’t even tell where the new paint blends with the old!!! If you are looking for a great body shop for repairs I recommend DFW Collision in Grapevine for sure!! I will use them again and send all my family and friends to them."
"In fairness, the actual body work they did met expectations. Original quote was for $4000 something- agreed and dropped of truck before going on vacation. A week later get an email- sorry, now need $9000 something. When I said I was surprised with the big change, manager said that’s normal, clearly I don’t understand the business. Three weeks later- after door that was necessary didn’t come in manager said good news- we can save you a few hundred because we don’t need the door (why did we ever wait for it in the first place if that was the case). Multiple times manager said he would call back and didn’t. He seemed to enjoy telling me he couldn’t give me an ETA to get truck back after 5 weeks at his shop- talking over me when I was talking, zero listening skills and his snarky attitude and tone was infuriating. Feel bad for the people who work there and the owners- good work done on the truck but because of the manager’s attitude and hostility, I’ll never go back and strongly recommend against using this business"
"Paint was fine. Minimal overspray. I had issues with sensors when picking my truck up and some issues with equipment that I was told was no longer manufactured. I took the truck to the dealer and sure enough the sensors were damaged and the part I needed was not only available but in stock. The approach from the advisor I worked with was to not listen but to deflect. This was just my experience, and many people like this place."
"Chet did a good job of getting my car back to me before Thanksgiving. The workmanship was excellent and my car looks brand new."
"The personnel are helpful and knowledgeable. Working with them made the process easy. The parking lot is free of potholes and debris. The building appears well maintained. Inside there is a waiting area with a TV and a snack and drink vending machine that helped make me comfortable while I waited. They took care of my business quickly while treating me with respect."
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