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Service King Collision Grapevine (Now Crash Champions)
2601 William D Tate Avenue, Grapevine, Texas, United States
About the Service King Collision Grapevine (Now Crash Champions)
Service King Collision Grapevine (Now Crash Champions) is a top-rated car repair institution located in Grapevine, Texas. With a convenient address at 2601 William D Tate Avenue, this facility is known for its exceptional service and expertise in collision repair. Whether your vehicle has been in a minor fender bender or a major accident, the skilled technicians at Service King Collision Grapevine (Now Crash Champions) are dedicated to restoring your car to its pre-accident condition. Trustworthy and reliable, this institution is committed to providing high-quality repairs and excellent customer service. Visit Service King Collision Grapevine (Now Crash Champions) for all your car repair needs in Grapevine, Texas.
Photos of Service King Collision Grapevine (Now Crash Champions)
2601 William D Tate Ave, Grapevine, TX 76051, United States
Opening hours of Service King Collision Grapevine (Now Crash Champions)
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
09:00 - 12:00
Sunday:
Day off
Reviews of Service King Collision Grapevine (Now Crash Champions)
"They worked very hard with my insurance company and they also respected me and my needs."
"I brought my car in after an accident. I was given a run down of everything the insurance would cover and what they wouldn’t cover. The stuff that the insurance wouldn’t cover was not a big deal to me and I didn’t need to have it fixed. But to the advisor it BOTHERED him because in his words, “he didn’t like putting used(my original parts) on new parts. Keep in mind the used part was something that had been there for six years and was working just fine. Tons of people had worked on my car and it didn’t bother them nor was it something that NEEDED to be fixed. I told him not to worry about it and just fix what the insurance would cover. For some reason he wouldn’t let it go and he wanted to make it look less problematic to him. I get my car back and everything is fine until two weeks later and my check engine light comes on. Long behold the reason my check light came on it due to a problem connected to the part I TOLD this advisor to leave alone. I have spent the last month and a half trying to get this problem fixed and all due to the advisor who is MORE concerned about the cosmetics of the car instead of LISTENING to the customer who the car belongs to. DO NOT GET YOUR CAR FIXED HERE!!!!"
"Thomas is exceptional! He went above and beyond to insure the highest level of customer satisfaction. His personal commitment and efforts to go the second mile are exemplary. Thomas’ dedication to provide a quality experience is very much appreciated and is to be commended."
"Vehicle was stolen from them!!! Was there for repairs and stolen from their secured parking lot (fence and gate) without their knowledge and didn’t receive a call from them until two (2) days later when they said they “lost my vehicle”. Found the vehicle with $16k worth of repairs that of course Service King was going to get on top of the collision work. They refused to cover the theft deductible, told me it wasn’t their problem, and then refused to repair it. I’m left with a stolen damaged vehicle for 2 months now. Pretty sure the was a inside job!"
"This place is horrible. I had my car towed here with the expectation of this being a well trusted repair shop in Grapevine. I want totally wrong. My car was here for 62 days exactly and had never been touched. The service guy over my accident repairs name is Anthony and he is horrible. When I arrived in a Lyft to pickup my car I seen it still hasn’t been repaired at all. I even found out that my car has been unlocked since it arrived. I was able to sit in the car before even alerting them I was there. If you care about your car and want it back as soon as possible do yourself a justice and choose a different place. He then tried to blame it on me. I have never been treated like this."
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