Service King Collision Euless (Now Crash Champions)

"Brendan Powers Is amazing. I had my Jeep SRT stolen multiple times and each time I brought the Jeep in for repairs Brendan took good care of me and was constantly updating me each day. I recommend you ask for him whenever you need to have your vehicle repaired. He’s definitely the one you need. Thanks"

"Absolutely horrible experience. It took them a month to repair a vehicle that should have taken no more than a week to 10 days. After delivering the estimate 3 times they can back and said they missed something, in 1 case a broken motor mount. All three times new parts needed to be ordered and more delays took place. To add insult to injury when I came to pick up the car I was told it was “baking” and I needed to wait another 90 minutes. Note the other poor reviews and do yourself a favor avoid this shop"

"We were referred here through our insurance. They have worked on the front bumper 3 times because they can't seem to do a clean job. There was obvious overspray in multiple areas and run offs, misaligned bumper, and loose parts. There was no prep on the bumper before paint, an extremely poor quality paint job. The manager on 6/2/23, a female responded as follows " Our work is a production line work. We don't care about quality. Take it up with the insurance. " All she offered was to spray a corner of the bumper, no prep work or resolving the runoff. I would never step foot in a Service King again. No respect or care for the customer. I would not recommend this place to anybody, not even my worst enemy. If you want quality work, this is definitely not the place."

"They "repaired" my car a year ago. There were decals they didn't have yet and major fitment issues with the work they did do. So they told me they would call me when they came in and they would address the other issues then. Fast forward a year and still no call. My right turn signal fell out driving down the road and ripped off. I took it back they took pictures and told me my service advisor was getting married that weekend but the next week they would get back with me. That's been almost three weeks now. I'm not sure how I get this stuff finished. Progressive suggested them as an authorized vendor... I'm blown away with how poorly these people have treated me and my vehicle. I would suggest taking your car anywhere but here."

"If you have a wrecked car… I recommend driving it wrecked before taking it to Service King in Euless. I would RUN as far away from this place and their unprofessional business!!! I came to pick up my car to take it the heck off this lot as fast as I could get it away from these people and this is what I walk up to. While service king refused to put it back together or account for every part of my car. So a car that could have DRIVEN off the lot… had to be TOWED away! They also stood by and watched as I am pregnant loading these car-parts off the ground and into the vehicle! I will update this post once my NEW body shop tells me what they have lost or STOLEN!"