About Us
Steve Madden is a renowned shoe store located at 5085 Westheimer Road in Houston, Texas. With a wide selection of trendy and fashionable footwear, Steve Madden offers a variety of styles to suit every taste and occasion. Whether you're looking for casual sneakers, elegant heels, or comfortable boots, this store has something for everyone. Visit Steve Madden to find the perfect pair of shoes to complete your outfit and elevate your style.
Hours open
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 9:00 PM
Saturday:
10:00 AM - 9:00 PM
Sunday:
12:00 PM - 7:00 PM
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Contact Us
Reviews
"Went to return some shoes that broke the second time I wore them, ended up getting yelled out of the store by a very unprofessional lady “store manager “ Christine."
"Definitely agree with the comments about rude employees. I called to see if a shoe was in stock before I drove all the way there. The rep answered with an attitude, then the phone disconnected. I tried to call back 3 times and there was no answer."
"Christine (store manager) was amazing when I called the store concerned about a shoe that didn’t fit that well. She went above and beyond to make sure I understood what I needed to do to make sure I got the correct size before the shoe sold out! I appreciated her kindness and patience"
"Throw the whole company away. Trash in New Orleans. Trash in Houston. They don’t care about customer service at all here or there. The people, especially the manager is rude, sarcastic, catty and have no business being in any type of leadership or customer service role."
"The quality of the shoes is horrible, I just bought a platform tennis shoes and I was totally disappointed, imagine me outside of the country with Steve Madden tennis shoes that broken as soon as I tried to tight my tennis shoes, it’s was my worst nightmare, I had no shoes to wear because mine was broken, terrible quality, I’m so mad about the quality of their shoes and to trust in them."
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