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iDent Auto Hail Repair - Headquarters
13031 Harmon Road, Fort Worth, Texas, United States
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About the iDent Auto Hail Repair - Headquarters
iDent Auto Hail Repair - Headquarters is a trusted car repair institution located at 13031 Harmon Road in Fort Worth, Texas. Specializing in hail damage repair and collision repairs, they offer free estimates and assistance with insurance claims. With over 10 years of experience, they have the expertise to negotiate with insurance companies on your behalf. Their technicians are skilled in paintless dent repair, ensuring your vehicle is restored to its original state without compromising the factory paint job. Customer service is their top priority, with a commitment to providing the best experience possible. Whether you need minor ding repair or major damage fixed, iDent Auto Hail Repair is the honest and friendly shop you can trust in the DFW Metroplex. Contact them today for a stress-free repair process and superior workmanship.
Photos of iDent Auto Hail Repair - Headquarters
13031 Harmon Rd #101, Fort Worth, TX 76177, United States
Opening hours of iDent Auto Hail Repair - Headquarters
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of iDent Auto Hail Repair - Headquarters
"Ident has worked on multiple vehicles of mine. They have always been very professional and have done excellent work every time. They have a great line of communication and would recommend them to anyone needing their services."
"Bad termination for hail damage,I put some pictures and still have one for the hood( have more space for one side ) , battery terminal lose,and the end I have bad experience, I think shoop no deserve good reviews."
"I admit the weather here in Texas can be quite punishing! My car needed a lot of roof and body repair from the hail a month ago here in the Metro-plex. Donny was the person who I came into contact with and I must say that this was a 6 star experience. iDent handled all the necessary paperwork and estimates with my insurance and making it a more pleasant experience for me. My car now looks great, after about 2 1/2 weeks in getting all the dents and chrome repaired. I would not hesitate in recommending the great service from Donny and iDent for any future work!"
"***THIS SHOP IS A SCAM*** Sylvester, Jerry, and Jason all told me I wouldn’t have to pay ANYTHING to repair the hail damage on my car, mind you Jason is the owner. Sylvester and Jerry are the sales rep that were walking around my neighborhood. Sylvester told me I will cover your $1000 deductible, you scratch my back and I scratch yours. I actually never wanted to get my hail damage repaired because I didn’t want to pay the $1000 to get it fixed. He said the amount to fix my car would be roughly around $6000-$7000 easily. Well come to find out my car ended up being deemed a total loss because of the amount the shop was trying to collect from my insurance for repairs. Not sure how because my car is a 2019, and nothing is wrong with it besides the cosmetic issues. Maintenance on my car is well kept since I do a lot of driving for work. The shop said the rails on my hood needed to be fixed and my car also has to be driven to Fort Worth for a paint job. So because I decided to keep my car, I went from supposedly having to pay nothing to paying $6000, with no repairs done. $1000 alone was to take my car out of the shop, even though Jason (the owner) told me my insurance would pay to get my car out. I told him okay but if my insurance isn’t going to pay the amount due then who would be responsible? Because it’s not gonna be them (the shop). Even though they promised to pay my deductible, the shop said they couldn’t release my car back to me until payment was made. After that conversation Jason (the owner) said he would call and speak to my insurance. However, when I tried calling Jason 2 days after that conversation his phone was coincidentally broken and being repaired from what Cheyenne (works out of the office) told me. Cheyenne did advise me she can refund me half of $1000, which to her calculations is $262.50. Last I checked half of $1000 is $500 but they only refunded me $262.50. The additional $5000 had to be paid to my bank since I am still financing the vehicle because my vehicle insurance was only paying out a certain amount to them for the car being totaled and me keeping it. This shop has caused me so much stress, miss of work, miss of money I had to come up with. DO NOT TRUST THIS SHOP! THEY WILL RANK UP THE ESTIMATE AND JUST LIE. EVEN THE OWNER JASON IS A LIAR."
"iDent Auto Hail Repair handled the insurance claim and repairs very professionally and efficiently. Believe me when I say that I have had other repairs handled by other Car Body Shops / Dealerships and I have had to step in and make many calls to get the job done correctly. iDent Auto Hail Repair took care of everything. iDent Auto Hail Repair has skillful and experienced Technicians and office staff. Great Job."
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