Marmi Shoes,

4020 Westheimer Road, Houston, TX 77027

"I visited the store 12/14 .I spoke with salespeople on phone walked in introduced myself the salesperson says did anyone talk to his GAL on the phone.I was floored. Let me say I am a 60yr old Africa women who has never been called a GAL in my life and hell yes I was highly offended..I WILL NOT SPEND MY MONEY @MARMI I'M A PASSED FREQUENT SHOPPER"

"I went to accompany some friends. The employees attitude litterally ran me out the store. First of all my friend asked him if they had any discounts and he answered ' be lucky to have found shoes" which was uncalled for. Then he started asking what was I doing there? ' was I theyre guard? And that comment made me walk out of the store. I strongly believe that it was because we were hispanics, my friends didn't speak English and that made him think he was wasting his time with us because we were not going to buy anything. So if you're not American, don't speak English and don't dress very well you'll more than likely to have the same experience I had."

"Quite a lag btw the time I entered the store & when the lady acknowledged me. I've been there several times before & got excellent service from the man there but the woman always seems abrupt, so maybe she doesn't care about true customer service. Hard to fit sizes are hard to find & this is one of very few places I sometimes luck out. I did not on this visit & her service style will definitely make me hesitant for another visit in the near future."

"If you have painful feet ,this is your store. The employees are always so pleasant .They will keep bringing shoes out shoes until you are completely satisfied .Such an amazing selection of sizes too. I can't recommend this store more highly."

"I was shopping on a Sunday afternoon and was treated rudely. I entered this store and was not greeted or spoken to at all. Shortly after I entered , there were two Caucasian ladies that came in and they were pleasantly greeted and asked if they needed any assistance. I left the store without being acknowledged or spoken to. Probably will not be shopping there again."