David McDavid Ford Fort Worth Service Department
300 West Loop 820 South, Fort Worth, Texas, United States
About the David McDavid Ford Fort Worth Service Department
The David McDavid Ford Fort Worth Service Department is a top-rated car repair and maintenance facility located at 300 West Loop 820 South in Fort Worth, Texas. Our experienced technicians are dedicated to providing exceptional service for all makes and models of vehicles. Whether you need routine maintenance, repairs, or parts replacement, our team is here to help. Visit us today and experience the quality service and expert care that has made us a trusted name in the automotive industry.
Photos of David McDavid Ford Fort Worth Service Department
300 W Loop 820 S, Fort Worth, TX 76108, United States
Opening hours of David McDavid Ford Fort Worth Service Department
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
08:00 - 17:00
Sunday:
Day off
Reviews of David McDavid Ford Fort Worth Service Department
"The service department is the worst. Trying to get a hold of someone is a nightmare and lied to about who is there or not. It would be nice if people in leadership were held to the higher standard but no they just hide in their office and don’t return phone calls. My boyfriend had his truck there and they neglected to fix the problem and in the end he had to buy another truck after spending thousands trying to “fix” it."
"Terrible customer service. They dont answer when you call. They don’t call back. This is second time in sex months they have had the car, for the same problem. Each time they have had it for over a month and a half. We still don’t have it back yet and are lucky if we are able to speak with someone once a week."
"My truck that only had 75k miles needed to have the transmission replaced. I took it in and it took 3 weeks to get a diagnostic. During that time I had to pay for an enterprise car which I was told I would be reimbursed for, per the service manager Nikki Sides. Here we are 3 months out and I can not even get her to respond to any of my emails or answer my calls. The service here is absolute terrible. I would never recommend this place to anyone!!!!!"
"Steer clear!!!! If I could rate a ZERO I would! They can’t even address the problem but try to sell you something way off the issue. How does an AC clutch clicking have anything to do with ball joints or a flex plate????? They don’t know come here from sick em’. Now there are issues that I didn’t have before the diagnosis! I truly believe they jack with stuff to sell a job not needed!"
"I wouldn't normally air my personal business with another company online but in this instance, I feel like I am doing the public a service in doing so. McDavid Ford has had my 2018 Expedition since May. As of the writing of this review, it is the end of August. It has been waiting on a backordered part from Ford. The specific part, for anyone wanting to know, is a valve body for a 10R80 transmission. They will NOT keep you informed. They do not care about the impact their lack of customer service has on your life. They are not advocating for you, as the customer. It is all up to you to prod and push and ask for every little thing. I won't be buying another Ford and I will definitely be trading in the scrap pile that has yet to be fixed. Good luck being able to get them to answer the phone. Ford even had trouble getting through to them...."
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