Kampfam RV Mobile Service 10891 Private Road 4914, Krum, TX 76249

"Great place to have your RV repaired. Can't say enough about the personal service. You are treated as if you are the only customer. I drove about 500 miles to get to this shop not knowing what to expect. I have an older workhorse chassis on my RV and Kevin, the owner, knows his stuff. He services every type of RV as well. Staff was also attentive. All around great experience you just do not get anymore these days. Thanks again Kampfam!"

"I honestly can't say that I would recommend this place for repair work. We needed both of our awnings replaced due to hail damage and to replace about a 4 ft section of j-wrap and wheel fender that had been damaged during a tire blow-out. The first thing I should say is that we have an Evergreen camper, but with the class action filed against them, they are no longer in business. I contacted them in April after meeting the owners at the Dallas RV show (owners were very nice!). I emailed the service manager pictures of the damage to the j-wrap as well as the model numbers of the awnings. Spoke with them on April 23rd to give the go-ahead and order the awnings and was told that I would be notified when they came in. I received a call in AUGUST that was a "follow-up" to a call they supposedly made to me in the beginning of July (no record of that in my call history). The parts were in, so I scheduled an appointment for September 21st. We dropped this off on September 19th. I called 2 weeks later and they had just pulled the camper in to replace the awnings (what's the purpose of an appointment?). Fast forward to 11/4 and they had "just" located a company for the replacement fender the day before. The j-wrap portion was being handled by a sheet metal fabricator and "should just about be done". Not sure what had been happening for the last month, but I was told that it took a long time to locate a replacement fender. So, here we are, 6+ weeks later, in what I consider prime camping weather in TX, with no camper and no ETA on when it will be completed. To date, we have received no communication from the company after we dropped the camper off. All "updates" have been initiated by us to find out the status of repair work."

"We were in the Dallas area visiting family as part of a cross country trip. During a rainstorm we learned of a fairly significant roof issue on our Lance Travel Trailer. We found Kampfam in Denton and could not have been happier. Though they were busy, they said if we would bring it by they would see what they could do. We had called a few other shops previously that were closer to where we were and their response was, we are scheduling 3 weeks out and would not even consider working us in. Austin and Andy were great. They inspected the unit and discovered the roof membrane was not installed correctly at the factory. Andy did a temporary fix to allow us to return home (1,000+ miles). We were on the road home within 40 minutes. It is quite apparent that this shop is highly capable, professional, knowledgeable, and values their customers. I would highly recommend this shop for any service work."

"I had some issues with my transmission back in March They got me and and out . I left on a trip in on 22nd of June got a few hundred miles away , I had another issue . I called and talked to Kevin and sent some pictures. He was able to tell me how to fix my problem , I was good as new in just a few minutes. Great customer service and professionalism. I will definitely bring my Motorhome back to them. I highly recommend them."

"I have been going to Kampfam for 3 years for all my maintenance and repairs. One time they were booked for several weeks so I tried a major dealer. They weren't taking new customers and even they recommended I take my RV to Kampfam. Repairs are always dependable, very fairly priced and when doing routine maintenance they do not go down the road of suggesting repairs you do not need. The owner, Kevin, is knowledgeable and certainly trustworthy. They are staffed with experienced and helpful technicians as well."