Su Clinica,

1706 Treasure Hills Blvd, Harlingen, TX 78550, United States

"I’ve never waited over an hour when I have an appointment. Today I had an appointment at 2:00 so we got there at 1:30 and I had to leave at 3:00 because we never got called in. It was very frustrating seeing people who didn’t have an appointment and go in as walk-ins be called before us. Our appointment was with Dr. Saavedra."

"Ridiculous. If not for our tax dollars paying Medicare for every woman in the valley that doesn't know what birth control is, this place would have closed a long time ago. No one answers the phone ever, called for days to be told that you have to go in there to register Monday through Friday from 8 to 4. It’s official that no one who utilizes this place has an actual job or that wouldn’t be a requirement. You have to wait for the docs here to finish making out with the CNAS before they get around to your examination anyway. A trashy place for trashy people."

"Quick and easy process, my daughter got fever and I took her I as a walk in at. 3:30 when they close at 4:30. The whole staff was great and I am thankful they were there for us."

"Horrible place. Incompetent staff that answer the phone like they don’t want to be there. Very rude. Can’t even set up an appointment cause they need to transfer my call several times just to tell me to call back later or they hang up on me. Recommend going somewhere else"

"In adult medicine there are some good doctors that actually care about patients and their well being. There are others that don't listen to your needs and are harsh with words & advice. Some of the appointment clerks are unprofessional as in calling people the wrong names and pronouncing them senselessly. They are also sarcastic and rude. The dental department is unorganized as in setting appointments & rescheduling. Although having a very good dentist, it's also very inconvenient not having appointments available in the afternoons. The women's health also located upstairs has a nice and helpful staff. They greet you with a smile and make you feel comfortable. Nurse's line hardly ever answers nor calls back. The registration & referrals department are very accommodating to your needs & concerns. They work hard on getting you set up with specialists and services. The pharmacy department is great. The manager is awesome and has excellent customer service. They have both drive thru & walk in for picking up prescriptions. Be careful correcting your name to the people who draw blood for labs. I corrected the lady about my name & when she poked me, she poked me hard. It hurt! I am left with a really bad bruise that I still have when I went 6 days ago. I've never had a problem in that department before. When I called to ask for an explanation as to why this had happened, the supervisor for that department kept saying uh huh as I was explaining to him my concern for the bruising and pain! Very unprofessional and careless! For the lady that poked me she should not take things so personal! Seriously thinking of leaving this clinic because this is the last draw! Literally!"