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Mazda Service - Hiley Mazda of Fort Worth
9120 West Freeway, Fort Worth, Texas, United States
About the Mazda Service - Hiley Mazda of Fort Worth
Mazda Service at Hiley Mazda of Fort Worth is a trusted car repair and maintenance facility located at 9120 West Freeway in Fort Worth, Texas. Our team of expert technicians is dedicated to providing top-notch service for your Mazda vehicle, ensuring it runs smoothly and efficiently. Whether you need routine maintenance, repairs, or parts, we have you covered. Visit us today and experience the exceptional service and care that sets us apart from the rest.
Photos of Mazda Service - Hiley Mazda of Fort Worth
9120 West Fwy, Fort Worth, TX 76108, United States
Opening hours of Mazda Service - Hiley Mazda of Fort Worth
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
08:00 - 17:00
Sunday:
Day off
Reviews of Mazda Service - Hiley Mazda of Fort Worth
"I highly recommend Hiley Mazda for any service needs! Chris and Elvedin are top notch employees. They treated me kindly and were very honest and thorough when going over what my car needed. They are also organized and very timely. Best dealership experience by far."
"I've been coming here to get my Mazda serviced. Honest people that don't try to sell me stuff I don't need. I love the videos they send to show me the condition of the tires, air filters, etc. They always get me in and out as quickly as possible."
"Worst possible service experience you could imagine. They kept my car for over two months, would promise dates it would be finished and constantly push it back. Every time I was promised a callback, the main guy at the desk would never call me back. When he would talk to me after i called back, he'd constantly interrupt me and try to rush me off the phone. I had to get another guy over him, who would call me back but then still lied to me and told me false dates. On top of all this, the repairs involved warranty work that caused them to replace my engine (which they had for a month and placed in it at the last week) and they made me pay for COOLANT AND FILTERS. Now, normally a maintenance thing right? YOU REPLACED MY ENGINE. Obviously that's not normal maintenance, and should have been covered. Plus, if you had the ability to put the engine in the car and could do it within a few days, saying it takes a long time doesn't hold water. Also, they were somehow amazed to find the turbo had been damaged which pushed them back further. They had it for two months, and didn't check that. I had to fight them to place the battery sensor under warranty when THE BATTARY WAS UNDER WARRANTY AND HAD COMPLETE FAILURE. I was told I had better be glad Mazda wasn't making me give them oil records when I asked about it. Finally in getting my car (which was nearly empty on gas) they took 150 dollars off the amount owed, and then slapped the stuff mentioned above which unsurprisingly added up to nearly the amount they 'took off'. If you need car repairs, pay the extra amount to tow it anywhere else. To sum up: Cons: Rude, Lying, Will find a way to try and charge you for stuff you shouldn't be charged for, Take too long. Pro: I never have to walk in that dealership again in my life. I hope someone reads this and is spared the garbage I had to deal with. There are actual good dealerships who won't do this kind of thing and make excuses for their actions. Go find them. I will tell anyone this if a conversation involving cars comes up at all. Never go here"
"I had my Mazda RX-8 Serviced here, and the two main techs I communicated with were Bruce and Chris. Bryce was very helpful and informative in concern for the longevity of my vehicle. Additionally, my particular car is quite a difficult car for most inexperienced technicians, and I did have to wait a week for an experienced personal capable of working on my car to do so. Their handling and workmanship is hard to judge as I wasn't in the shop, However their customer support and interaction was excellent."
"This was a great place to purchase a car. From the time my husband and I stepped onto the lot to the time we signed papers to purchase our car there was never any pressure. No pushy sales tactics, when we asked for time to talk we were left alone, etc. Jesse, the young man that worked with us, was very friendly, professional and courteous. Finacnce was very upfront with all paperwork and I never felt like they were trying to "hide" anything. I would recommend this dealership to anyone looking for a pleasant car buying experience."
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