Service King Collision West Ft Worth
2951 West Loop 820 South, Fort Worth, Texas, United States
About the Service King Collision West Ft Worth
Service King Collision West Ft Worth is a reputable car repair institution located at 2951 West Loop 820 South in Fort Worth, Texas. With a team of skilled technicians and state-of-the-art equipment, they specialize in collision repair and restoration services for all types of vehicles. Whether you've been in a minor fender bender or a major accident, Service King Collision West Ft Worth is committed to providing high-quality repairs and excellent customer service to get you back on the road safely. Trust your vehicle to the experts at Service King Collision West Ft Worth for all your car repair needs.
Photos of Service King Collision West Ft Worth
2951 W Loop 820 S, Fort Worth, TX 76116, United States
Opening hours of Service King Collision West Ft Worth
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
09:00 - 12:00
Sunday:
Day off
Reviews of Service King Collision West Ft Worth
"The girls at the front desk are friendly. But the shop has gone downhill since merging with Crash Champions. They had my car almost 7 weeks, with very infrequent updates. And at the end of that? There were still gaps in the area that was supposedly repaired, and we had to return it for further repair. I will say this--when the shop is on the hook suddenly for the rental car, the turnaround is suddenly quite fast! I still got my car back with a paint line that shouldn't be there, but I'm done with this place. Toyota recommended I use Caliber Collision, and I wish I'd listened! I will never return here again, unless it's because I discover something else they've screwed up and need to fix! Editing my review to remove a star--so my car has been throwing a check engine code pretty much since I picked it up. Took it to Toyota since I don't want these turkeys messing with my car again. Lo and behold, there's a hole drilled in the filler neck, with a bad repair attempt. The body damage was near the gas door, so clearly they drilled into it, and instead of replacing what they damaged, they attempted a shoddy repair job. DO NOT GO HERE!"
"We had our 2021 Mazda CX-9 fixed here. The hood had to be replaced from the hail storm back in March. We are very unhappy with the paint job on the hood. It is horrible, I could have done a better job with a can of paint. The staff is unprofessional and does not communicate well at all. If you care about your vehicle, I would highly recommend you take your car somewhere else."
"Dropping off my car was easy, Front and desk not so friendly. I will update this when I pick up my car. I notified them of a sign that was not legal and not following State Law, and there only reply was idk it came from higher and walked off. I hope the mechanic work is better than the front desks."
"This is a long story so I will provide as short a summary at first followed by the full thing. Crash Champion formerly know as Service King initially did good body work on my hail damaged truck. Months later I found a mechanical issue in my roff they had worked on. They did eventually fix this, however it too many calls from myself to them to get that done, no follow up on their end. With that follow up repair my hood was dented. This had been a new hood they had replaced with the initial hail damage. I made arrangements to bring the truck by, I had even spoken to their front desk person who make their appointments. However a week later when I arrived for my appointment to get that last dent addressed I was met by who I believe is a manager who let me know that the person I needed would not be in all week. With all this I will say I am done with Crash Champion/Service King. They have not valued my time and ultimately gave my vehicle back not fully restored. I will not use them for any other auto body work in the future and I would suggest the same to you. Unless your time does not matter and you are ok being treated like you are an inconvenience rather they a paying customer. More detail. Heavy hail damage, like many other from 2022 storm First shop to call me back after a long wait was Crash Campions. Repairs looked good, some minor paint issues I let go as I just needed my truck back. Moon roof not working. As they had removed and replaced the roof I took it back. Crash champions did fix it but it took a long time. Parts were on back order and no one called me back to let me know when they had arrived. I had to do all the follow up, they never would have let me know otherwise. Roof fixed but interior left with black freeze finger prints and new hood that they had put on with initial hail repair is now dented form where they removed the windshield to work on the sunshade and head liner. Many calls back and forth with Crash Champions. I was able to get into a closer location for the fingerprint cleaning. However the hood needed to be fixed at the original location about 45 mins away. Appointment made to get the dent fixed. Got to the location at the appointed time just to be told the PDR guy took the week off and there is nothing they can do. So, now I am going to let everyone I know both personally and professionally to avoid Crash Champions I have been asked to develop a training course at my place of work for customer soft skills. I will be using Crash Champions by name with this specific example as to how you do not treat customers and as an example of how you lose business. I doubt Crash Champions cares about this. If you value your time and hard earned money, take your business to a different body shop."
"TERRIBLE SERVICE! Had my car for over 70 days and gave it back to me with stains in the interior and they obviously didn’t start the car enough or at all during the time they had it so the 4 month old battery I had went bad. Avoid this place at all cause!! I took it back to have them fix the stains and all they did was lazily scrub it which did little as shown in the photo."
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