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Charlotte Russe
2601 Preston Road, Frisco, Texas 75034
About the Charlotte Russe
Charlotte Russe is a trendy clothing and shoe store located at 2601 Preston Road in Frisco, Texas. Known for its chic and affordable fashion offerings, Charlotte Russe caters to the fashion-forward individual looking for the latest styles and trends. With a wide selection of clothing, shoes, and accessories, shoppers can find everything they need to create stylish and on-trend looks. Whether you're looking for a casual outfit for a day out or a dressy ensemble for a special occasion, Charlotte Russe has you covered. Visit their store in Frisco to discover the latest in fashion at great prices.
Photos of Charlotte Russe
2601 Preston Rd, Frisco, TX 75034, United States
Opening hours of Charlotte Russe
Monday:
11:00 - 20:00
Tuesday:
11:00 - 20:00
Wednesday:
11:00 - 20:00
Thursday:
11:00 - 20:00
Friday:
10:00 - 21:00
Saturday:
10:00 - 21:00
Sunday:
12:00 - 18:00
Reviews of Charlotte Russe
"First time I have ever had to write a review, never had an experience so horrible and disgusting. Took my sister to get some clothes and needed to exchange one shirt for another (same price and also included in the deal) immediately after buying, the size and design was not what she wanted since the cashier was rushing us to grab a 3rd shirt for the deal, so I asked one of the cashiers for an exchange after waiting in line a second time. Receipt, shirt with tags still in hand, and they responded instead by bringing two grown employees to yell at us (two teenage girls) and tell us they do not do exchanges. After having to calm two grown adults and my sister down I checked the receipt to see the terms for returns and it says “We will gladly exchange or give a merchandise credit within 14 days of purchase.” Didn’t see that being exercised at all, only saw two adults yelling at two teens. Very disappointed too as I work customer service and I never in my life would’ve treated anyone the way we were treated today. Disgusting."
"Whoever closed tonight, does not need to be working in retail. No one who body shames anyone should be working in clothing. Extremely rude, how dare you judge anyone."
"Tried exchanging for a different size for some items that were gifted to my mother. These items were never worn by her and bought a couple of days ago with all of the tags still on. Her niece bought them and flew back to NY with receipts. I could understand you can't refund without receipt but you can't exchange for a different size from a couple of days ago woth all the tags intact??? Never again. Get the with times CR it's the 21st Century. Semper Fi"
"This is a place with some great finds at times. You would need to be a bit careful to recheck the rate of items as customers often mix things up. The only weird things is that they don't allow customers to try out the shoes before you buy them."
"If I could put zero stars, I would. The store has products that are not good quality. The store’s policies are horrible. I went to buy a pair of sweatpants that I found ripped after I purchased them. I live almost an hour away from this mall and couldn’t return it soon. The manager was very rude when we arrived and treated us horribly. What type of store has a return policy of only 14 days? All the stores have very nice staff and clothes but this one is terrible. Stores all over the mall have at least a 30 day policy, but why does this one not have that? They just lost customers for this policy."
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