Hibbett Sports,

2700 East Eldorado Parkway, Little Elm, TX 75068

"This place is absolutely incredible!!!! I had the most knowledgeable salesman helping me out. He helped me with such great attention to detail, and provided me options I would have never picked out for myself but work AMAZING. I was so amazed with how happy I was with this purchase that I've spent the last month raving about Hibbett. I plan to come back with my husband to buy more shoes and experience incredible service. Can't recommend this place enough and the salesman who helped me! Pic is of the amazing shoes I got that he found for me - love them!"

"No one greeted us when we walked in and while looking a shoes they just stared at me with out asking if I need help. This turned me off from buying anything in the store and headed to another store to make my purchase."

"I had to return the items at the Little Elm, Texas store. Let’s just say, that lack a lot of pride and enthusiasm at the store."

"Customer service here lacked today!! 1st time in this store and it was not what I expected from a place wanting repeat customers. I don’t know what type of day they were having but I had nothing to do with it. Guy with the braided bun needs some customer service and return policy training. I was left at the register as if the mic was dropped on me and was basically told my return could not be completed due to selecting UPS return vs store. (Just because I was emailed a return label they couldn’t take my in store return) I was then quickly left alone basically at the register as if our conversation was done. I went outside and contacted Customer service and she laughed and stated she would remain on the line until my return was completed in store. (She was great over the phone) During my 2nd attempt to return, a lady next to me also seemed to be having issues returning and before she left she stated “thanks for your help though you didn’t do anything” and his response was simply “yeah”. No apology no nothing. Once my return was completed I was curious to see if I would get one and never once did I get “my fault” “my apologies” for the inconvenience, nothing. “Have a good day”, nothing. I will continue to possibly spend my hard earned money online but I’ll say this with 100% confidence, I will not be buying, looking, trying on, nor returning here. If you made it this far down of reading, I thank you."

"Did a great job making sure they would be ready when I needed help. Also didn’t rush me. They had plenty of sales. Did not have a huge selection of clothing."