Shelby Nails

"My nails came out okay, just wasn’t pleased with the lack of service. I had the older lady do my nails. Barely any word, just about my payment. At the end my total was $65. I gave her $80 and told her to keep $5. She gave me my change back, me thinking she took out what I told her, I was about to put my money back up until she asked how much I was gonna tip her. I felt judged and very disrespected. Paid way too much. Not going back and I’ve been going for years."

"I could have saved my $35 and just put lotion on my own legs and polished my own toes. Will not be back!"

"I knew that the moment of the service that my nails were definitely just slapped on and that I paid entirely too much. However after they cut my nails way shorter than I asked and paid in full even though I expressed great disappointment. This is what I’m left to deal with. Poor quality and terrible customer service. Had been a loyal customer for over a year. But made no attempt to correct the situation. Very distasteful. The younger lady is way better if you can catch her in there but otherwise not worth it.Thanks for the green nails and now these short little nubs I’m left with because of poor service."

"I came in with a large group of walk ins and they were absolutely accommodating. There were only 2 artists on the floor and they did an amazing job balancing us all. And all of our nails came out amazing. Beautiful designs at a speedily efficient pace. It was an amazing experience overall and I highly recommend going!"

"This morning I went to get my nails done at luxe where I always go. I tried to make an appointment but they weren’t taking any same day which is fine. I get there and there is over an hour wait. I decided to go somewhere else and went to Shelby Nails (which has been under a new owner since the last time I went years ago) by Kroger. There was not a single customer in there. I had the BEST experience, they were so kind. And the best nails I’ve ever had done! I didn’t even have to explain what I wanted, it was like they could read my mind. If anyone is looking for a new nail salon, go check them out and give them some love! This will be my new regular spot."