Family Health Services of Alpine

"Student took a thorough history & visited with the doc."

"Nice clinic especially for Alpine, however to be seen anytime soon. They never keep open slots for walk-ins. The soonest I have ever been able to get an appointment has been five days out and still it would be in Marfa."

"I have had numerous problems with the doctors there about prescription drugs for my wife and myself. After a particularly irritating issue, I made an urgent appointment with another doctor regarding my ongoing osteoarthritic pain issues that had been misprescribed. I was shunted to a "Dr." Billings, whose first words to me were that he "did not 'do' pain management". This "doctor" went on to NOT listen to my medical and physical history and "prescribed" over the counter drugs that would have cost me over $300 monthly. This AFTER I have paid Medicare for 47 years to get my prescriptions paid by Medicare. Billings went on to ignore my telling him that I work 6-8 hours daily, seven days a week doing construction work and told me to "exercise" and use "heat"..... it is 103 degrees outside now, how much more heat does he think I need?? This "man" is a danger to every Senior in the area and should find more compatible employment, like the fry station at the are MacDonald's, IF, he speaks enough Spanish!!! Furthermore and most concerning, is the fact that I have phoned the PHCS administration TWO TIMES and NO ONE, repeat, NO ONE has bothered to return my calls! This is intolerable. My best recommendation is to find a legitimate clinic and avoid this one at all costs!!!!!!!!!!!!!!!"

"I love this family practice here I was going to the hospital clinic but didn’t like the service there or how they handle their patients. I accidentally thought this clinic does Walk-ins unfortunately they don’t. But the receptionist was really nice and explained to me how they set up appointments for their new patients. When I went in for my appointment.The receptionist (I believe her name was Sarah) verified all my information and she was really nice. Nurses were really caring and kind. And Doctor Billings was very kind and understanding. He answer any questions I had for him. He was very helpful. Overall my experience here was great."

"While I like my doctor, this practice as a whole can be awful to deal with. There seems to be NO way to communicate directly with your doctor, beside leaving a message with unreliable receptionists. Over the last two weeks I have found it impossible to renew needed prescriptions, presumably because my doctor is on leave...aren't there provisions in place to accommodate this vital need....evidently NOT. Unacceptable!!!!"