Dr Isaacs
About the Business
Dr. Isaacs is a reputable dental institution located at 39 Bob-o-link Drive in Springfield, Kentucky, United States. Specializing in providing top-notch dental care and health services, Dr. Isaacs and his team are dedicated to ensuring the well-being of their patients. With a focus on personalized care and a commitment to excellence, patients can trust Dr. Isaacs for all their dental needs. Whether it's routine check-ups, cosmetic procedures, or emergency care, Dr. Isaacs is the go-to destination for quality dental services in the Springfield area.
Photos
Location & Phone number
39 Bob-o-link Dr, Springfield, KY 40069, United States
Reviews
"Do not visit his office unless you plan on paying in cash. The billing/insurance department isn’t capable of answering the simplest question about how they process insurance. The claims specialist who files the orthodontic insurance claims is a rude jerk, and should not be allowed to speak to customers at all. She accused me of trying to commit insurance fraud approximately 4 times in the minutes we spoke. Ever heard the phrase “the lady doth protest too much”? They should probably check on her to make sure she’s not robbing them blind. When I called to speak to the office manager, I waited 4 days for a return call, and was served a big fat “nothing burger” (she didn’t even apologize), then she blamed the entire thing on “communication problems” and “personality differences” - trying to make it seem at least partially my fault. Really disappointed in this practice’s customer service. 1/10 would not recommend."
"Staff worked with my Insurance coverage to be sure that my procedure aould be taken care of"
"Dr. Isaac is very nice and so is all the staff here. I got about 8 cavities filled here after my first visit. Never before had a cavity filling on my front teeth/smile and now i have about 4. I have gotten one cavity refilled twice. It seems as if it should have never been done in the first place. Today it fell out again and I cannot go back here even if I wanted to because clearly it's not doing any good. Not to mention how badly filled my cavities look. They are completely different colors than my real teeth. I have never been so embarrassed to smile. Now I have to save up thousands to get crowns on my entire smile."
"Great staff and atmosphere, my only suggestion would be to please place hand sanitizer in each room, and train staff to use it in front of the patient before putting gloves on each time they enter the room. I was just there yesterday and never witnessed the hygienist do this. After leaving the room and returning etc. It doesn't do any good to put gloves on if u put them on with dirty hands. Outside of this one minor issue, it was a great experience."
"What a great experience! I moved to Springfield last year and kinda dreaded the idea of finding a new Dentist. So I kept driving over an hour for very "average" service. But then I found Dr Isaacs' office. Right here in town and Elaine was the absolute best! I'm actually looking forward to my follow up appointment!"
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