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Superior Quick Lube
6301 Cooper Chapel Road, Louisville, Kentucky, United States
About the Superior Quick Lube
Superior Quick Lube is a trusted car repair institution located at 6301 Cooper Chapel Road in Louisville, Kentucky. Our experienced technicians provide fast and efficient oil changes, tire rotations, and other essential maintenance services to keep your vehicle running smoothly. With a commitment to superior customer service and quality workmanship, Superior Quick Lube is your go-to destination for all your automotive needs. Visit us today and experience the convenience and reliability of our services.
Photos of Superior Quick Lube
6301 Cooper Chapel Rd, Louisville, KY 40229, United States
Opening hours of Superior Quick Lube
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of Superior Quick Lube
"Great place not only to get your oil changed but also to get mechanic work done too. Had upper and lower ball joints struts and tie rods put on. They did an awesome job and truck drives better then when we bought it. Super fair prices and a great bunch of guys. Thanks so much. Found our new mechanic ."
"Very unaware this place is a private owned business. They do not haggle with you to buy everything but the kitchen sink. Oil change took 7 mins and didn’t have to fight any of the employees trying to get me to buy an air filter. Great convenient place!!! Will be back for sure!"
"I was so pleased with the work that Dennis and his team did on my car. I have gone to a dealer for 11 years and was finally convinced to try a non-dealer service. I was pleasantely surprised that they can do what a dealer can do (but for less costs). I would recommend them for your regular maintenance schedule needs (i.e. not only just for an oil change)."
"So fast, FAR cheaper than Valvoline, and SO friendly! I was shocked when my oil change was completed within 10 minutes. AND it was done correctly with clear explanations, unlike Valvoline."
"Appalling Customer Service: I was in the neighborhood and popped in for a quick tire pressure and fluids check as I have frequently done at many Louisville Valvoline locations. One of the technicians waved me into the bay and another started checking me into the system. This seemed like standard practice to me so I didn't question it. I was asked what kind of oil I wanted, and I said I just wanted a fluids check and tire pressure check. I was immediately berated by the technician for not telling him that in advance, and it was clear that without my knowledge or consent, the technician down below had already removed the premium oil from my car. I apologized profusely and said I was only interested in the fluids and tire pressure check, and that I have a prepaid maintenance plan with another mechanic. It was not my intention to do anything dishonest or misleading but I was treated so aggressively for their oversight in not asking or confirming what service I needed before removing the oil from my vehicle. He yelled at me that I should have gone to my other mechanic for the fluids check and that this was not a chain Valvoline location (despite the Valvoline signage) and that he would not have checked me into the system for just that. Based on the conversation I overheard between the technicians, I gathered that a few quarts of basic 5w30 were added to replace my premium oil. The other technician who was checking my tire pressure was told to stop helping me immediately because "we are done with that!". I am not a frequent reviewer, and in the event of a bad experience I do my best to work with management to resolve any issues like an incomplete service or incorrect order. I can see from other reviews that this location has a loyal customer base and most people are treated fairly and tend to return here. I certainly hope my experience was a one off, and I truly hope they reconsider the way they handled my situation today. Perhaps they would have taken a different approach if my husband had been in the car as well. And as instructed, I will not be returning to this shop. I will go elsewhere to have the fluids re-checked since I was not given any instruction as to what was actually done to my vehicle. If you need a quick courtesy fluids or tire pressure check, I highly recommend the friendly technicians at the Mud Lane Valvoline, who always greet you with a smile and ask what service you need before taking any action on your car."
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