Montgomery Chevrolet Service

"I would not recommend their service. I have spent 3k for an engine light issue, error code P0011, P0420. The same error code and engine light showed up one week after I refueled the tank. The mechanic did not figure out the problem and solve it. In addition, the mechanic changes the timing belt without my permission. The timing belt does not relate to error code P0011. I would not recommend their service to anyone."

"Awful. Service advisor tells me 30-45 minutes. Its been 1.5 hrs. So far. Just a simple TPM on passenger side front. They didn't have part on Monday. Said they'd call when it arrived. Two days later I called them. Part was in the parts dept. Have seen nor heard from service advisor about why the longer time. Just do what you say. At least explain why you were mistaken."

"Deserves 5 for the actual customer service, but they lied on what they did. I received a message to download the PDF of what they serviced. It said everything passed inspection. However, it said they checked my wipers and blades and everything is ok, but that's impossible considering my passenger wiper arm isn't even attached! So how did they say it was working fine when there was nothing there for them to check in the first place????"

"I finally found a Chevrolet dealer service department that knew how to correct a transponder key that didn't match the VIN#. I also noticed the USB charging ports in the customer lounge chairs. The customer service lounge had many neat dealer history photos. This confirms that THIS DEALER has been around a long time, serving Chevrolet customers in the Louisville area."

"I just recently purchased a 2017 Chevrolet trax . This was my first buying experience since 2011and I feel chip made it so easy ! He had patience, I did not feel rushed, and he was very professional and kind. Truly an amazing person also the whole crew pitched in to help being that I was chip’s first sale at this dealership. The car is great it fits my family size perfect. It also runs smooth and was cleaned before I picked it up . I received a great deal on my purchase and I am totally ecstatic about my new buy !! Chip has checked in with me to make sure I am still enjoying my new car which also makes me feel secure in purchase . If you are looking for a new car/used car this is the place to go . They will make sure you get what you want !"