HCH Collision Center

"EDIT TO ADD: after posting this, I was asked to contact them. I did and describes how the area repaired needed to be buffed and have the paint corrected. The paint on the repaired fender is thin and sanding marks show through the paint. The paint is 2 microns thick and should be 3-4 at minimum. They refused to correct this despite claiming that they have a “pre accident condition warranty” Took my vehicle here after being hit. They took longer than estimated, left streaks from buffing it, scratched my tint, my door didn’t close right and after they detailed the car, the backseat was brown like they didn’t use clean water or had dirt left on it after putting the car back together. I had to go back twice after picking the car up to get it near “pre accident condition warranty” which by the way they only considered replacing my tint. When taking the car back to make them live up to “pre accident condition” they tried to charge me. My car also had over over 30 extra miles on it from when originally dropped off. Go elsewhere, even if it’s a longer wait unless you want subpar work"

"I have never in my life needed a collision center/shop until recently. My experience here and with these people was first class. They not only did the repairs to what I can only assume is the standard but I got my car back in better condition than I left it, and I dont even mean the body damage. They detailed the interior and exterior, but understand, my car was an absolute mess. The repairs left certain things operating better than they did from the factory. I am very grateful for their expeditious, quality work. Wouldn't go anywhere else."

"Well customer service was good. They took care of me when Geico wouldn't, but when I picked my care up from them I noticed that a pair of $240 pair of Oakley's was missing out of my car. Really didn't expect them to ransack my car after taking care of it. So if you want your car fixed and items stolen out of your personal vehicle and not be replaced then this is definitely the place to go. Guess they had to get their money somehow."

"Well customer service was good. They took care of me when Geico wouldn't, but when I picked up my car noticed that a pair of $240 Oakley sunglasses were missing out of my car. So if you want your car fixed and stuff taken out of it and not replaced then this is the place to go."

"Great customer service! They were willing to work with me to get my car fixed as soon as the parts came in. They were friendly and able to give me periodic updates. Hopefully I won’t need them again, but if I do, I won’t hesitate to trust them with my vehicle."