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Advanced Dental Center - St Matthews/Indian Hills
1901 Rudy Lane, Louisville, Kentucky, United States
About the Advanced Dental Center - St Matthews/Indian Hills
The Advanced Dental Center in St Matthews/Indian Hills is a premier dental institution located at 1901 Rudy Lane in Louisville, Kentucky. Our team of skilled dentists and health professionals are dedicated to providing top-notch dental care in a comfortable and welcoming environment. From routine cleanings to advanced procedures, we offer a wide range of services to meet all of your dental needs. Trust us to help you achieve a healthy and beautiful smile.
Photos of Advanced Dental Center - St Matthews/Indian Hills
1901 Rudy Ln #4, Louisville, KY 40207, United States
Opening hours of Advanced Dental Center - St Matthews/Indian Hills
Monday:
10:00 - 19:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
07:30 - 14:00
Saturday:
09:00 - 13:00
Sunday:
Closed
Reviews of Advanced Dental Center - St Matthews/Indian Hills
"Dr. Porter is wonderful dentist. He use his knowledge to explain and very helpful. The dentist assistant did great job with cleaning and cavities filling. I did had issues with cavities filling but they fixed it right away. This is the place I would come back and recommend to my family and friends."
"I arrived and was immediately impressed with the level of care and all out humanity of the staff. Very professional and kind. The dentist assistant that took care of before the dentist came in was very calm, informative, and gentle while still performing the actions that helped make this the best visit I have ever had at a dentist office. Then there is the actual Dentist, one of the nicest people I have met. Very informative and took his time with me to explain different things. 10 out of 10 in my opinion!"
"I had a good experience at the Advanced Dental Center. Dr Porter took his time and made sure I understood what was needed to fix my broken molar, both medically and financially. He and his competent staff seem to have a good relationship which made for a calm environment. I appreciate the tv wasn’t on and blaring in the waiting room (although I had a very short wait time.) The underwater video to focus on is a nice touch. I felt this office was very patient-focused to make the appointment as comfortable as possible."
"If I could, I would leave 5 million stars. I cannot express enough how grateful I am that I have found this facility. For nearly my entire life (before experiencing the work of Dr. Porter and his assistants), I lived with debilitating anxiety surrounding dental work. This office (originally I was going to see Dr. Porter at the Preston Hwy location, which is equally as amazing and clean) has changed my perspective entirely and created not only a comfort, but an eagerness for me to go to the dentist. I am not wealthy by any means, so my financial situation in terms of dental work could have caused a lot of stress (rescheduling, insurance, different locations, etc) but I have only ever been met with compassion and understanding from those on shift, which has always made me want to continue making appointments. This year, I have had preventative work done on 3 very sensitive teeth, as well as two extractions, all done by Dr. Porter and the endodontic office he referred me to. Two years ago if someone had told me that was my reality, I'd have laughed, as even a routine cleaning seemed completely terrifying and off the radar for me. I want to say thank you to every single one of the staff members for being kind, compassionate, understanding, and professional yet genuine people. There are several memorable experiences with specific members of the staff I would like to recognize in this review (comforted me during a panic attack, held my hand during "scary" parts of a procedure, gave me warm blankets, and so many more extremely accommodating and compassionate things) but I'll cut it short by saying yet again that I cannot suggest this facility enough. Without a doubt, Dr. Porter and the staff at Advanced Dental Center have changed my life with their help. To all the front desk workers, thank you for making me feel comfortable and heard. To Dr. Porter, Natalie, and Rachel (the three names I can remember): You guys really go the extra mile for your patients; as one of those patients, I will forever appreciate it."
"Dr. Porter and Britney were amazing. They were both helpful and talked me through everything. I would rate five stars for their services. Unfortunately, billing is horrible. Every time I have services done I pay my bill in full (payment is due before services are done) then months to a year later I suddenly have a new balance due. I get told my bill is paid in full then later it suddenly isn’t. Twice I’ve had to end up paying a large amount out of pocket for services my insurance should have covered because they either billed the insurance incorrectly or billed it late after the billing deadline. Because of this I make a point to contact them at a later date to make sure my bill is settled. I have even gone up to the office to verify and pay off my balance if needed. But again today, I was told I had a balance due even though I haven’t had an appointment in over a year. A year ago I was paid in full but today the receptionist says they sent me a bill two months ago for the balance due (that I never received). Why would I have a new balance due 10 months after my last service? I really want to stay with this office because most of the staff and work is great but I feel like with this office I’m being over billed and paying for lots of stuff that should be covered by my insurance."
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