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First Class Auto Service
2300 Hikes Lane, Louisville, Kentucky, United States
About the First Class Auto Service
First Class Auto Service is a top-notch car repair institution located at 2300 Hikes Lane in Louisville, Kentucky. Our team of highly skilled and experienced technicians is dedicated to providing exceptional service and quality repairs for all makes and models of vehicles. From routine maintenance to complex repairs, we have the expertise to get your car back on the road in no time. With a commitment to customer satisfaction and competitive pricing, First Class Auto Service is the go-to destination for all your automotive repair needs.
Photos of First Class Auto Service
2300 Hikes Ln, Louisville, KY 40218, United States
Opening hours of First Class Auto Service
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 15:00
Sunday:
Day off
Reviews of First Class Auto Service
"Nice desk clerk. Last time I was there the mechanic told desk clerk that the oil level was very low. (This type of car is known to burn oil - it is an old car). This time I asked about the oil level but he only commented that if it was low the mechanic would have told him. I knew it was very low when I brought it in. Also I think they may have forgotten to fully close the hood. I noticed it was not closed a day or two later."
"Zero stars. This is the worst car I've ever seen for sale. Literally listed as "no issues" and "drive perfect." Far from it. The car cannot be aligned because there is so much frame damage. I'm not a mechanic so I didn't know until I took it to have it aligned. Alignment shop said they can't do it and that I need to take it to a frame shop to have it assessed. I did, they stated $5k worth of repairs. Instead of paying to fix it or take the car back they said they would give us 85% of our money back, so basically give them $1800 to take the car back. Run from these people. They are completely unqualified to repair any vehicle and will lie directly to your face. I was also told the oil was changed, another lie. EDIT The response below is yet another scam. This is where I met to look at the car, inside this shop, and this is most likely the same mechanic that "rebuilt" the car. The man I bought the car from even threatened me that he had me on video checking out the car, like that meant he wasn't responsible for selling a bad car. This shop just doesn't want to do business by the book so they don't register as a dealer."
"I just came in today (1-12-24) I picked up my 2015 buick enclave after I had to get it towed because my tire caught a flat and the wheel was melted to the hub! This place accepts my GWC warranty on my car so I got it in and they saw my check engine light on, ran the codes and did the works. They informed me of everything that needed done and worked with me on what was priority and what I can afford at the moment. So not only did they finally take off my flat tire, but they did some other work like my rotors, brake pads, and spark plugs. I’m pretty sure it was the boss man who came out during my checkout and he got me all together with a tire on my car. I recommend this place for the repairs you need, they’re a really good business and I’m happy that I have a place that I’m confident to take my vehicle to. It’s nice too, on the inside they have madelines for snacks and hot chocolate, also a sitting area with a TV."
"I have grown to respect the people who work here. Have had a few issues but most have been solved. Corey is the best along with the tall 'master mechanic' fellow. I always feel like I'm getting the best when I know he's working on my car. My car warranty place brought me to them and it's worked so far. Again, I give coery so much praise and respect. He has to go through a lit dealing with the public but he handles it like a pro."
"I normally don’t post reviews, but First Class Auto is absolutely amazing. They were incredibly helpful when my engine needed to be replaced, and worked with my warranty to get the costs covered. They communicated every step of the way and always made sure to be upfront about costs and the time it would take to repair. I HIGHLY recommend coming to them when in need of a repair. They were even able to get my car in last minute before they closed when I was stuck on the side of the road, and gave me a recommendation for a very quick tow truck to get there. I knew I was right to trust the other reviews and take my car to them."
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